As an Account Manager, you will be responsible for developing and maintaining relationships with our clients, serving as their primary point of contact and ensuring their satisfaction with our products and services. This will involve creative ideation, sourcing and product development, order entry, customer reporting, and resolving customer service issues, all with the goal of achieving customer satisfaction and growing our accounts. This is a dynamic and challenging role that requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks and priorities effectively.

The ideal candidate for the Greco Promotions Account Manager position will have:

• At least 2 years of sales account management or business development experience, preferably within the promotional products industry

• A proven track record of increasing sales and business opportunities through client development

• Creativity and experience in merchandise, as well as excellent customer service and client relationship building skills

• Strong attention to detail, accuracy, creativity, and the ability to multitask.

The responsibilities for the Greco Promotions Account Manager position may include:

• Managing relationships with clients and ensuring their satisfaction with our products and services

• Developing creative solutions for clients' merchandise needs

• Delivering results by achieving short and long-term sales and profitability goals

• Providing high-level customer service to ensure client satisfaction

• Following up with clients to ensure high quality products and services

• Assisting in developing strategy and presentations for client pitches

• Generating leads within assigned accounts and managing projects from ideation to completion

• Staying alert to new business opportunities and communicating with high-level contacts to gain information and maximize business opportunities

• Tracking and measuring the success of business efforts, monitoring competitive products and marketing activities, and understanding negotiation and purchasing dynamics between the client and the company

• Sourcing and pricing products to ensure margin goals are met, prioritizing preferred vendors to increase discounted pricing opportunities, profitability, and relationships with key vendors

• Managing customer service concerns and working to solve problems with a goal of customer satisfaction and retention