78 Desktop Support Jobs in New York, NY
Green Key Resources is Hiring a Desktop Support Near New York, NY
- Administration and maintenance of workstations and other hardware; including asset management
- Troubleshoot and resolve desktop, software, phone, and other IT issues
- Provide support using remote diagnostics and access tools to internal and offsite employees
- Respond and manage IT support tickets and provide resolution and completion of issues
- Support aspects of our office IT infrastructure, including design, implementation, and end user interaction
- Mentor and support team members in their daily workload, offering assistance and support for more advanced problems
- Handle onboarding and deactivation of employee accounts
- Identify and create documents for knowledgebase
- Perform other duties as assigned
- Strong hands-on technical skill with personal computers, laptops, and other devices
- Experience in customer service and IT support
- Experience with PC and Apple hardware and software
- Willingness to learn
- Excellent written and verbal communication skills
- Great teamwork, analytical, and problem-solving skills
- Ability to research and resolve issues escalated due to the complexity and/or time restrictions
- Must work well in a multi-task environment
- Must be a self-starter, with the ability to establish priorities
Job Summary
Full Time
Ambulatory Healthcare Services
$58k-72k (estimate)
06/19/2024
08/10/2024
greenkeyllc.com
POTOMAC, MD
500 - 1,000
2004
CHELSEA MURPHY
<$5M
Ambulatory Healthcare Services
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The job skills required for Desktop Support include Customer Service, IT Support, Problem Solving, Verbal Communication, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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