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Program Director
Green Key Resources Jeffersonville, IN
$130k-169k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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Green Key Resources is Hiring a Program Director Near Jeffersonville, IN

TITLE: Clinical Program DirectorLocation: Jeffersonville, Indiana
Setting: In-person Clinic, community engagement activities (internal external)
Salary Range: $110,000 – $119,000
Weekly Hours: 40
Schedule: Monday – Friday 8:00am – 5:00pm
  • Noted for Education Requirements: Degree from a Nursing accredited school. Bachelor's degree preferred.
Job Responsibilities
  • Balances & allocates IDT and related resources throughout the site and ensures adequate team assignments and coverage.
  • Monitor and ensures timely, effective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants.
  • Provides oversight of the provision of services that impact participants’ care.
  • Coordinate in-service trainings and management directives to support the development and advancement of team members.
  • Maintain knowledge of all applicable CMS, DOH, and PACE-specific guidelines, including organizational and departmental policies and procedures.
  • Collects data for operational metrics geared towards ensuring participants are treated in the right venue at the right time and at the right cost at the highest levels of quality.
  • Participates in all quality assurance and regulatory compliance activities to ensure appropriate regulatory certifications.
  • Serves as administrative on-call during non-operational hours of the physical sites.
  • Collaborates with departments within the clinical development pillar (medical board, research & innovation, clinical standards, and processes) to establish new & improved care delivery processes and treatment protocols.
  • Oversee the enrollment process to ensure all participants has a smooth intake process without affecting prompt access to their clinical care.
  • Work in conjunction with business development to ensure the site referral and enrollment targets are reached.
  • Enrolls/dis-enrolls participants in the government system as applicable.
  • Monitor and eliminate voluntary disenrollment.
  • Coordinate with the Learning Center the training and onboarding for new Care Delivery team members.
  • Oversee and ensure all disenrollments are managed and interventions created when applicable and are established to prevent the participant from disenrolling.
  • Monitor and ensures all documentation for all participants is complete and accurate, including and not limited to enrollment, disenrollment, electronic/paper medical records, and any other clinical documentation.
  • Ensures all incidents are investigated and addressed accordingly. Ensure Level 2 investigation is completed in a timely manner according to regulation.
  • Investigates and assists in documenting and resolving customer issues and grievances in a timely, accurate, and courteous manner. This includes working with the other departments to fix the problem(s) source.
  • Participate in special projects and assignments as required.
Managerial Responsibilities
  • Ensures that direct reports conduct their duties according to applicable state / federal rules and regulations as well as the organization’s policies and procedures.
  • Evaluates the work performance and competency of direct reports. This includes ongoing informal feedback/counseling/support and completion of annual performance reviews.
  • Holds staff accountable for their performance.
  • Follows the organization’s policies regarding disciplinary action. Engages Human Resources as needed for guidance on disciplinary actions and terminations.
  • Develops individual professional development plans with direct reports, including identifying in-service training needs and interests.
  • Investigates and resolve employee grievances and complaints. Engages with Human Resources as appropriate.
  • Participates in the annual budgeting process for the department; manages departmental budget; approves departmental expenditures.
Weekly Hours: 40 Hours
Schedule: 8:00 AM – 5:00 PM
EducationJOB QUALIFICATIONS:
  • Degree from a Nursing accredited school. Bachelor's degree preferred. Other Clinical degrees will be considered, such as Social Work, Physical Therapy, Occupational Therapy, etc.
Experience
  • Minimum of five (5) years of healthcare administration experience in a Medical Practice, Diagnostic Treatment Center (DTC), Manage Care Organization, certified home health agency (CHHA), acute care, medical-surgical, critical care, or Nursing Home experience required.
  • Minimum of three (3) years of Management (Manager level and up) experience.
  • Minimum of one (1) year of experience working with the elderly
  • Demonstrate proficient typewriting skills. Typewriting tests must be taken with a minimum of 35 words per minute and over 90% accuracy, preferably.
License: Current active and unrestricted license and registration.
I

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$130k-169k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

08/07/2024

WEBSITE

greenkeyllc.com

HEADQUARTERS

POTOMAC, MD

SIZE

500 - 1,000

FOUNDED

2004

CEO

CHELSEA MURPHY

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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