Host computer information (host name, IP address)

Software Asset Inventory

Hardware Asset Inventory

Ensuring all systems are captured within the asset management system

Identification of user files not on OneDrive

Assist supervisors with pre-migration tasks

Ensuring systems are properly connected to the network

Coordinating with System Administrators and Technical Support Team prior to migration

Provide technical support to the end user post-migration

Identify/communicate newly discovered errors to the Project Manager

Provide telephonic support

A Certification is the bare minimum that each candidate is required to have but the HM is open to candidates with relevant experience. Security Certification and Associate degree in IT-related field, or 2-year documentable experience is nice to have if this candidate wants to be considered for a permanent position.

Windows 10 familiarity and knowledge

Security Certification

Associate degree in IT-related field, or 2-year documentable experience

Documented Windows 10/11 experience

Documented Microsoft Office experience

Job Title: Desktop Support (Focus on Asset Management & Data Migration)

Duration: 3 months, possible extension. Temporary end date is set for 12/20/24.

Target Start Date: September 9

Pay Rate: $23 per/hour

Worksite Address: 481 W. Paseo Redondo, Tucson, AZ, 85701 IT Department (there is a lactation room for new mothers and an onsite kitchen with a fridge and microwave, a Circle K within immediate walking distance, restaurants are about 2 blocks away)

Dress Code: Jeans, collared shirt, and sneakers are ok. Clothing/shoes must be in good condition, no rips. No suits and ties.

Schedule: Monday-Friday, 8AM-4PM, must be onsite every day this is not a remote or hybrid role

Parking: Free parking is not included. There is parking available in the City-State garage. Weekday $1.00 per hour (first hour free) Monthly $55 tax ($56.38 total)