9 Assistant Branch Manager Jobs in Amherst, MA
GREENFIELD SAVINGS BANK is Hiring an Assistant Branch Manager Near Amherst, MA
Reports to: AVP & Branch Manager
Location: Amherst, Full-time
SummaryThe Assistant Branch Manager (ABM) is responsible for supporting the Branch Manager in all areas of branch leadership. This includes but is not limited to customer service, sales, operations, compliance, training, and culture. The ABM may have direct supervisory authority of staff, as deemed necessary by the Branch Manager.
This position includes but is not limited to the following responsibilities:
- Responsible for ensuring that staff offer a level of service that is unparalleled and solutions focused while balancing risk and the regulatory requirements of the bank
- With the Branch Manager, responsible for the overall operational soundness of the branch. This includes all teller and customer service functions
- Ensures the adherence to policy and procedure within the branch, and that staff always takes the time to get tasks right – the first time
- Promotes a culture of high performance and continuous improvement that values a commitment to quality
- Ensures that bank resources, including staff, are being used efficiently and productively
- Must work with Branch Manager in ensuring that staff is being developed and trained in areas that are specific to their personal growth as well as in topics deemed necessary by the Bank
- Mentors, coaches, and trains staff to ensure customer service, sales, operational, and compliance objectives are being met
- Collaborates effectively within Retail and with other departments
- With branch manager, establish and lead a solutions-based sales environment focused on deepening relationships with new and existing customers
- Works with branch staff to partner with other lines of business in providing meaningful customer referrals (Mortgage, Infinex, Wealth Management, Commercial, etc.)
- Collaborating with Branch Manager, monitors staff performance via conducting performance reviews on time, developing goals for individuals by establishing structured Key Performance Indicators (KPIs), setting objectives and priorities and providing appropriate accountability and coaching.
- Provides guidance and support to branch staff regarding escalated customer concerns, branch operations and risk management.
- Represent the Bank in various civic and community activities.
- 4-5 years of experience in a sales environment with a solid track record
- 2-3 years of financial services experience
- 2-3 years of leadership experience
- Great interpersonal and communication (written and oral) skills
- Organizational, analytical and problem-solving skills with keen attention to detail
- High School Diploma or equivalent required. Bachelor’s degree preferred
- Must be able to lift 20 lbs
- Must be able to work Saturdays
- If needed, must be able to travel between branches
- Demonstrate a sound level of cultural competence, communicating with a diverse customer base
- Enthusiastically represent Greenfield Savings Bank within the community
- Willingness to contribute to the success of the Bank wherever possible and regardless of rank
- Advocate and champion for the success of GSB customers and colleagues
- Influence a welcoming environment for colleagues and customers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.
Job Summary
Full Time
Banking
$55k-69k (estimate)
06/02/2024
07/20/2024
greenfieldsavings.com
GREENFIELD, MA
100 - 200
1869
JOSEPH A POIRIER
$10M - $50M
Banking
Related Companies
About GREENFIELD SAVINGS BANK
Locally owned and operated bank offering a full suite of financial products for consumers and businesses including checking, savings, loans with the only community bank trust department in the Valley. Whether were opening new offices, expanding our product line, or adding convenient services, our commitment to you is at the heart of everything we do. Youll be on a first name basis with our team, and wont have to wade through a maze of digital prompts to get information. Were here to provide the answers you need, from online banking assistance to setting up an IRA to opening a new account. Come... join us and learn why we're "The Bank That Everyone Loves!"
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The job skills required for Assistant Branch Manager include Customer Service, Leadership, Branch Operations, Problem Solving, Financial Services, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Branch Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Branch Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Branch Manager positions, which can be used as a reference in future career path planning. As an Assistant Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Branch Manager. You can explore the career advancement for an Assistant Branch Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Branch Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Branch Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Branch Manager job description and responsibilities
Assistant Branch Manager meet with clients, provide project updates, and assist with any project adjustments as client requests.
01/23/2022: Bloomington, IN
Assumes responsibility for supervision of branch office during the absence of the manager.
01/02/2022: Sioux Falls, SD
Assistant branch manager looks after the customer service and sales of the branch and has to be present for the assistance to the staff, customers and the manager on a given day.
01/04/2022: Columbus, GA
Assistant branch manager responsibilities are to work towards the progress of the organization and handle each and every function of the organization efficiently.
02/14/2022: Allentown, PA
Lead, monitor and coach branch employees to deliver a consistent positive customer experience.
02/14/2022: Baltimore, MD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Branch Manager jobs
Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.
03/02/2022: Springfield, IL
An assistant branch manager can field customer complaints and attempt to find solutions.
12/21/2021: Lubbock, TX
High priority always comes first As Assistant Branch Manager.
02/11/2022: Fort Lauderdale, FL
The position of an assistant branch manager comes with a high degree of responsibility.
01/22/2022: New York, NY
This candidate must be flexible to coach and work from different areas throughout the branch.
02/11/2022: Tacoma, WA
Step 3: View the best colleges and universities for Assistant Branch Manager.
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