Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you "Build Your Future," through professional growth, challenging leadership roles, and exciting opportunities around the world.

Your opportunity:

As a Logistics Analyst, for the Greenheck Group, you will be responsible for providing outstanding customer service, meeting customer delivery expectations, and on-time delivery. As the Logistics Analyst you will also be responsible for a variety of Logistics office duties including following processes and procedures to achieve accurate and timely shipping paperwork. This is done in support of corporate objectives for on-time delivery.

What you'll be doing:

• Daily interaction in support of Customer Care Team, 3PL Logistics Partner with respect to shipping status of various Sales Orders.
• Daily support of Sales with respect to cost effective freight solutions including but not limited to expedited freight quotes and expedited freight alternatives.
• Work with 3PL logistics partner and carriers to meet on time shipping requirements.
• Processing freight claims, RGA's, re-consignments, storage approval, detention, and various customer service requests as needed.
• Export documentation support.
• Review and determine carrier changes.
• Customer updates including tracking and POD's.
• Tactical problem solving of day-to-day shipping issues.
• Develop and cross-train to support all logistics customer service office activities.
• Print, review, and distribute outbound shipping paperwork as required.
• Administrative support for Docuware, SAP, etc.
• Generate and maintain inbound and outbound delivery reports.
• Administrative support for service parts orders.

What you should have:

• Required 2-4 years of relevant work experience in customer service, logistics, or supply chain.
• Required 2 Year/ associate degree in business, supply chain, or a related field of study.

Some things we think you should know:

• Minimal travel is required in this role.
• This is a Monday - Friday in person role.

Benefits for you and your family: Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

• Health insurance
• Prescription drug benefits
• Dental insurance
• Vision insurance
• Paid vacations and holidays
• 401(k) Retirement savings plan
• Employee Assistance Program
• Flexible spending accounts for medical or dependent care expenses
• Tuition assistance
• Employee Wellness Program

Special Notation

The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law.

If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!