Overview

GreenSky is one of the fastest growing financial technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are quickly changing the consumer credit marketplace. We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers. Leveraging proprietary mobile technology, we are currently experiencing exceptional growth in both accounts and profitability. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. Our corporate headquarters is in the expanding fintech hub of Atlanta.

Position Overview:

The Account Support Manager is a key member of GreenSky’s sales organization and is responsible for the overall productivity and revenue generation of an assigned portfolio of merchant partners. GreenSky is focused on helping our merchant partners to grow their business, and so the success of the Account Support Manager will be measured by the ability to successfully:

Duties & Responsibilities

Duties & Responsibilities:

• Account Activation- Initiate prioritized outreach to target merchants to establish a commitment to a relationship with GreenSky and to drive initial account activity.
• Account Growth- Drive increased consumer loan volume within an assigned merchant portfolio by growing use of GreenSky’s solutions with both established and underperforming merchants. Activities will include, but are not limited to, initial merchant orientation, ongoing training of all relevant merchant personnel, and creative sales generation initiatives.
• Account Retention- Proactively engage in activities to prevent merchant attrition or reduced use of GreenSky’s financing solutions
• Merchant Support- Provide timely support to assigned merchants to develop loyalty and ensure a great customer experience, including processing pricing requests, assisting with consumer underwriting requests, and responding to merchant questions. 

Required Skills/Qualifications

Required Skills & Qualifications:

• BA/BS degree or similar
• 2 years sales and/or relationship management experience; preferably in channel sales
• Proven track record of success in a quota bearing position
• Ability to identify problems and provide compelling solutions to a variety of merchant needs
• Ability to develop professional relationships over the telephone
• Proficiency with Salesforce.com
• Experience in construction or consumer finance a plus

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. At GreenSky, we promote an environment that thrives on innovation. To deliver effective solutions that meet customer challenges, GreenSky employs an open, standards-based approach to business and service-oriented innovation.