1 Customer advisor Job in Lubbock, TX
Grimes Insurance Agency is Hiring a Customer advisor Near Lubbock, TX
Benefits :
Company parties
Part-Time Customer Advisor / Receptionist
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive environment? If so, we should talk!
At Your Company Name , we pride ourselves on creating raving fans by connecting with our clients and providing top-notch service.
We are a forward-thinking organization dedicated to excellence, innovation, and continuous improvement. Our team members are empowered with the tools, knowledge, and support they need to succeed.
We believe in fostering a culture of collaboration, kindness, and growth.
Our Three Unique Advantages :
- Client Connectivity : We excel in building strong relationships with our clients, ensuring they feel valued and understood.
- Simplified Processes : We make it easy for our clients to access and manage their insurance policies.
- Exceptional Service : We deliver experiences that leave our clients saying WOW that’s our WOW factor!
As a Part-Time Customer Advisor / Receptionist, you will play a crucial role in our mission to help others by being the first point of contact for our clients.
You will assist them with their insurance needs and ensure they receive the best possible service.
Responsibilities :
- Product Knowledge : Learn and understand the products offered by our insurance carriers.
- Client Communication : Answer calls and respond to customer inquiries and complaints with empathy and professionalism.
- Account Management : Access customer accounts and policy schedules to provide accurate information.
- Policy Support : Provide customers with detailed information about policies and recommend available products.
- Referral Management : Forward customers to sales agents when a policy needs to be initiated or upgraded.
Requirements :
- Previous experience as a customer advisor or in a related role.
- Background in insurance is a plus.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Basic computer skills and knowledge of database software.
- High-level typing skills.
- Advanced knowledge of telephone and call forwarding systems.
- Ability to remain calm in stressful situations.
- Ability to explain detailed policy concepts in a simple, easy-to-understand manner.
If you’re ready to be a part of a team that values connection, simplicity, and exceptional service, we’d love to hear from you!
Last updated : 2024-08-14
Job Summary
Full Time
Insurance
$35k-43k (estimate)
08/15/2024
11/15/2024
grimesinsurance.net
Metropolis, IL
<25
Insurance
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The job skills required for Customer advisor include Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advisor positions, which can be used as a reference in future career path planning. As a Customer advisor, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advisor. You can explore the career advancement for a Customer advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advisor job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They often communicate with customers via a phone call.
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There are no set qualification requirements to be a Customer Service Advisor; most companies will require GCSEs or equivalent.
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This starts with making a human connection with customers and relying on rapport to help carry the sale and purchase.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advisor jobs
Communicate clearly with customers.
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Give credence to customer complaints.
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Avoid helping customers at breakneck speeds.
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Know how to close a conversation.
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Keep standards high and response times low.
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Step 3: View the best colleges and universities for Customer Advisor.
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