The primary location for this position is near St. Louis, Missouri and includes the surrounding counties in Northeast Missouri.

This position is based out of your home with a company-provided vehicle for travel to the claim sites. Grinnell Mutual employees and their family members enjoy a comprehensive health benefits package that reduces premiums for commitment to a healthy lifestyle, along with a full suite of disability and life insurance and a 401(k) program with a company match. Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their remote home office and monthly internet expenses paid by the company. Grinnell Mutual offers a flexible work environment and paid holidays where the office is closed. Please note that candidates must be eligible to work in the U.S. without Grinnell Mutual sponsorship.

Adjusts property claims as part of Reinsurance Adjuster Program for assigned mutuals. Determines coverage by consulting policy in force and endorsements, evaluates loss by completing on-site investigations, and settles claims according to Grinnell Mutual Claims procedures.

Responsibilities:

• Investigates property claims for both farm and home owners through on-site investigation and interviews with claimant, insured, and witnesses to determine the extent of damage.

• Determines proper policy coverages, and where necessary, investigates, evaluates, negotiates, and equitably settles all assigned claims cases in accordance with company policies and procedures at values commensurate with damages sustained. Sets reserves based on estimated loss for claim.

• Plans and executes all time schedules necessary to promptly and effectively conclude all assigned cases; adheres to high standards of professional conduct commensurate with the delivery of superior service.

• Prepares and submits initial and follow-up reports of findings and action taken on each assigned claim in conformity with established procedures. Documents file with activity, contacts, offers, and demands related to claim. May be asked to assist or prepare file for subrogation, suit, or trial.

• Works with law enforcement to verify items stolen and confirm payment/ownership, if recovery is made following claim payment, files written request for restitution in all arrests including vandalism claims.

• Maintains strong relationship with Agents and Mutual Managers by acting like a liaison between the customer and Grinnell Mutual. Assists in the evaluation of mutuals for future business needs and communicates feedback from Mutual to supervisor.

Qualifications:

• High school diploma, general education degree (GED), or equivalent combination of education and applicable work experience. Minimum of two years’ experience in property adjusting (home and farm owners), construction, estimating or insurance. Associates or Bachelors degree preferred.

• Prefer experience with Xactimate or similar computer based adjusting tool.

• Ability to demonstrate good interpersonal, active listening, and customer service skills to bring claim to a resolution in a timely manner. Includes being familiar with facts, patient, resistant to stress, persistent, empathetic, and decisive.

*For the full job description visit careers-grinnellmutual.icims.com