18 Customer Service Jobs in North Richland Hills, TX
GritR Sports is Hiring a Customer Service Near North Richland Hills, TX
Job Description
GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for our Retail store, as well as working through online inquiries and processes.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Experience/interest with Firearms and outdoor sports is a plus!
Compensation: $18.00/hr
Schedule:
Full-Time: Friday - Monday 10am - 6pm
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
- Previous experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
About GritR Sports:
GritR Sports is a Outdoor and sporting goods retailer dedicated to providing outstanding customer service and experience to every client.
Our employees enjoy a work culture that promotes team work, autonomy and ability to grow.
GritR Sports benefits include both Paid and Unpaid Time Off, Insurance: Health, Dental and Vision, a 401(K), profit share bonus, and various employment perks.
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Job Summary
Full Time
$37k-46k (estimate)
06/22/2024
07/09/2024
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
