This position is responsible for the creation of written technical instructions and providing customer training on the operation and maintenance of GROB equipment. The ideal candidate must have a strong mechanical aptitude with the ability to watch machinery function and translate those motions into words so that the customer can read the description and comprehend how to operate and maintain the equipment. The ideal candidate must be able to confidently and competently speak in front of small groups of people and be willing to travel up to 50% for customer trainings.

Roles & Responsibilities:

• Organize material and complete writing assignments according to set standards regarding format, content, order, clarity, conciseness, style and terminology
• Read and interpret technical procedures and documents including engineering drawings, electrical and fluid schematics, parts lists and specifications to accurately delineate operating procedures, maintenance procedures, and troubleshooting
• Select photographs, drawings, sketches and diagrams to illustrate material that meets customer requirements
• Edit, standardize, or make changes to material prepared by other writers
• Travel to customer facilities for extended periods of time to train customers on the proper use and care of their custom GROB equipment
• Education & Experience Requirements:
• Bachelor’s Degree in Technical Communications, or a technical field (EET or MET preferred) OR
• Associate’s Degree in a Technical Field plus 3 years of technical training experience
• Experience with AutoCAD

General Requirements:

• Self-motivated and team player
• Excellent oral and written communication skills
• Excellent organizational and analytical skills
• Proficient in Microsoft Office Suite 2010 and Adobe Acrobat
• Willing to work overtime as needed
• Willing to travel domestic and international

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Bluffton, OH 45817 (Required)

Ability to Relocate:

• Bluffton, OH 45817: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person