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Customer Relations Specialist (Part-Time to Full-Time)
Location: 27489 Agoura Rd, Agoura Hills, CA 91301
About Group Solutions: Group Solutions connects exceptional facilitators with substance use and mental health treatment facilities. We seek a tech-savvy Customer Relations Specialist to support our dynamic group placement operations.
Key Responsibilities
Manage Scheduling: Coordinate and manage group placements, confirming availability and rates with facilitators.
Facilitate Communications: Serve as the main point of contact for facilitators and facilities, handling last-minute changes and troubleshooting issues.
Provide On-Call Support: Assist facilitators with software login issues and other technical problems.
Create Content: Create content for mass emails/PSAs that are sent out to our clients and customers as needed.
Key Requirements
Apply Now! If you have the skills and experience were looking for and are ready to make a significant impact in a growing organization, we would love to hear from you!
Full Time
$86k-115k (estimate)
06/28/2024
07/15/2024
The following is the career advancement route for Customer Success Manager - 2057379 positions, which can be used as a reference in future career path planning. As a Customer Success Manager - 2057379, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager - 2057379. You can explore the career advancement for a Customer Success Manager - 2057379 below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.