PROFILE:

• Provide resolution for EDI transaction issues in 810, 855, 856, 860, 880, 894, 940, and 945.
• Manage EDI reference information such as item catalog, ship-to locations, customer setups, mapping, etc.
• Ensuring the best service level from receipt of orders for processing, and allocation, to troubleshooting needed after receipt of deliveries to customers, maintaining a high level of confidentiality while developing strong relationships with customers.
• Tracking past and future orders, updating all the Account Managers, Customers, and Business Planners.
• Working closely with the inside sales team and sales representatives to understand customer needs, order history, order progress, complaints, pricing changes, and account status.
• Monitoring the status of orders portfolio and reviewing inventory levels to ensure all backorders are properly fulfilled or allocated for upcoming needs to meet on-time delivery.
• Help coordinate the company’s daily domestic shipping operations ensuring timely deliveries and avoiding cost overruns.
• Monitoring of all warehouse operations including stock management and operational efficiency.
• Help analyze operational costs and devise strategies to improve efficiency and effectiveness.
• Interacting daily with the company’s customers.

MAIN SKILLS REQUIRED:

• EDI transactions experience (preference TrueCommerce experience)
• Bi-Lingual Proficiency in English/Spanish
• Professional computer skills with MS Windows and Office applications (Outlook & Excel)
• Ability to multitask, organize, and pay attention to detail.
• Bachelor’s degree in Computer Science or related technical discipline.

•  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRUSA@groupeseb.com
• Groupe SEB invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by contacting HRUSA@groupeseb.com

• Duration (if applicable): Non Applicable
• Job Type: Permanent contract
• City: Doral
• Company description:
  Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, WMF, Arno, Emsa, All-Clad… These brands are part of the daily life of millions of consumers in more than 150 countries. With 33,000 employees and over €8,1 b sales annually, Groupe SEB is the leading worldwide manufacturer of small domestic appliances and cookware thanks to the strength of its brands, its drive for innovation, its international growth, and its vision for the future.
  Groupe SEB commits to have a socially equitable policy (diversity and inclusion, quality work environment, health / safety, etc.) while developing actions with a positive impact on society and the environment (circular economy, fight against climate change, community engagement…)
• Schedule: Full-time
• Working place (LinkedIn): #LI-Onsite