JOB PURPOSE: The purpose of this position is to provide additional support to the Management Team and allow for additional coverage during peak periods, or in the absence of a Manager.If you enjoy working in a fun, high-energy environment and want to be part of a wildly successful and fast-growing restaurant chain where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings!Come join a team that is all about sports, great food, family and friendsManagement experience in a quick or full-service restaurant is required. If you’ve got a flair for fun and are looking for a great team to work with, we want You!Advancement opportunitiesFlexible schedulesApply NowCore Job Functions / Responsibilities

• Ensure that 100% of table visits are performed and all Guest issues are resolved throughout the shift
• Lead and coach Team Member performance
• Positively impact the achievement of sales and profits in the restaurant
• Help provide support and direction for the Front of House and Heart of House Teams Administrative
• Open and close the restaurant, including all appropriate paperwork
• Run a mid-shift
• Perform shift change, including all appropriate paperwork
• Break down cash drawers
• Perform safe audits
• Inspect credit cards
• Complete Manager Absolutes
• Perform Comps, Voids, and Discounts (CVDs) and Pull Backs
• Perform Server check-outs
• Document shift highlights in the daily communication log
• Operational Readiness & Execution
• Perform Heart of House Line Checks
• Perform Bar Line Checks
• Perform Daily QSC
• Monitor food quality, labor, and safety throughout the shift
• Receive food orders, ensure proper product, food quality, food safety, and proper storage
• Receive liquor orders, ensure proper products and proper storage
• Guest & Team Member Relations
• Conduct Team Member pre-shift meetings
• Perform figure eights during peak periods
• Address Guest complaints in the restaurant
• Assign cleaning duties to Team Members
• Manage labor on the shift
• Monitor Guest and Team Member safety and security
• Monitor Responsible Alcohol Service
• Follow FOH Support clock-in and clock-out policy
• Other duties as assigned by management