Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.

The Assistant Area Property Manager reports to the Area General Manager and is responsible for assisting the property manager in effectively managing the assigned community. In the property manager’s absence, the Assistant Property Manager will assume all responsibilities associated with accomplishing community objectives as set forth by the property manager and upper management. In addition, this position is directly responsible for maintaining daily, weekly, and monthly reports and processes including collections, accurate reporting of rents, marketing and resident relations functions. 

BE BOLD - Shows interest in, anticipates, and responds timely to students and parent’s needs. Strives to consistently meet service standards.

BE TRUE -Plans, coordinates and manages internal and external resources to accomplish role responsibilities and/or assigned tasks.

BE OPEN - Excellent communication skills in both written and oral English.

BE REAL - Takes pride and accountability in accurate reporting, motivating fellow Yugoers, and being a brand champion.

 Essential Duties and Responsibilities 

• Maintains accurate resident records. Updates on daily basis all rents, deposits and application fees received from residents. Issues appropriate notice when necessary for late payments, returned checks, eviction notices, etc.
• Processes invoices in accordance with company policy and procedure 
• Deposits all receipts prior to bank close each day. 
• Maintains positives customer relations attitude.
• Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested. 
• Must be knowledgeable of all phases of leasing and resident retention. 
• Works with lease renewals each month. 
• Responsible for keeping daily records on lease renewals and terminations. 
• Greets prospective clients, shows community and performs leasing duties. 
• Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to property manager for marketing community and improving resident satisfaction. 
• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager. 
• Organizes and files all applicable reports, leases, and paperwork. 
• Proofreads all lease paperwork and processes move-ins and move-outs. 
• Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed. 
• Guide staff in ensuring timely collection of rents. Use and oversee persistent and aggressive collection actions to minimize revenue loss, delinquency, and promotes high economic occupancy. Follow established company and legal requirements related to the eviction process.
• Coordinate and oversee marketing and sales programs. Maintain market information including amenities, facilities and pricing. Prepare for and participate in weekly leasing activity call. 
• Enforce all policies and procedures. Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
• Help with overseeing contractors, vendors, and other service providers that perform services at the property.
• Assist in leading regular community team meetings to communicate goals, progress toward goals and expectations and identify actions to achieve objectives. Lead by example for community team members in the areas of resident communication, leasing, and telephone techniques. 
• Ensure office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begins daily work quickly and independently.
• Complies with all state, federal and local laws including Fair Housing. Oversees compliance with policies related to employment and Human Resources. Communicates policy and procedure changes with community team members. 
• Uses tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
• Complies with all company procedures relating to turn activities including: Budgeting and pre-turn planning, vendor management, cost containment, and staffing.
• Performs other duties as assigned and as necessary. 

This Job Description serves as a guideline; this list of responsibilities is not intended to be exhaustive and other requests in line with the role may be made of you from time-to-time. This is a supervisory role comprised of leading, training, and recruiting our next generation of #FutureShapers. This position is paid biweekly at a pay rate of $30.00 - $31.50 / hour. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience 

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required. 
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required. 
• Property Management software, Entrata, RealPage or like systems. 
• Experience with MS Office, Outlook, MS Word and Excel.
• Well-honed customer service and problem-solving skills.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Experience within a fast paced, target driven environment with strong focus on sales and marketing

Here’s some of what we offer: 

• Competitive Salary
• Generous benefits package! Including health, dental and vision.
• Company paid STD, LTD and Life insurance
• 401k Employer match up to 4%
• Three weeks of PTO
• Paid wellness time
• 11 paid Holidays 

In our quest to change the world and inspire the change-makers of tomorrow, we have a set of super-powers. We’re harnessing the power of our international presence, our passionate team, our pioneering spirit, our signature experiences, and our commitment to a truly diverse and inclusive workforce where every amazing employee feels valued and empowered.  

So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!