Role: Payment Receipts Analyst

Location: New Haven, CT (Hybrid) 2 times a week

Overview

The Payment Receipts Analyst is detail-oriented and financially savvy analyst who can help us optimize and improve our processes. In this role, you will be responsible for completing mission-critical finance activities, including reconciling bank accounts, researching and resolving outstanding clearing account balances, process anomalies, and analyzing daily/weekly/monthly reports to identify issues to be resolved. If you enjoy problem solving, work well independently in a fast-paced and deadline-oriented environment, and have a robust understanding of accounting principles, this role may be for you! Knights of Columbus is in the midst of a multi-year effort to transform and modernize our operations. This role will be critical to redefining how our Payment Receipts process's function. We will rely on you to identify ways to streamline both your daily tasks and those of others in the department. This is an exciting opportunity to join us as we reinvent the way work is processed in Payment Receipts. You'll be on the front lines as we challenge the status quo, and your work will have a significant impact on the way our members and clients interact with the Knights of Columbus. If you're ambitious, creative, and are up for a challenge, we'd love to hear from you.

Core Responsibilities

• Financial reconciliation and analysis
• Downloading and reviewing daily, weekly, and monthly system-generated reports to identify problematic transactions and policies that need to be addressed. Depending on the problem, either complete necessary resolution or assign to processing staff to complete.
• Complete scheduled balancing of bank and clearing accounts. Identify and research discrepancies between policy accounting system and bank records. Work with staff in Payment Receipts and other departments to correct.
• Research and resolve complex or unusual payments and transactions escalated by processing staff or identified by reports and audits. Such as Manual Credit Card and Online Payments
• Perform various financial control tasks including verifying bank deposit and payment batch totals. Distribute bank deposit confirmations to other business units.
• Completing rejected and returned financial transactions from the bank Improvement identification and departmental collaboration
• Identify ways to streamline and automate the routine tasks being done in the department. Test and implement these ideas, collaborating with IT and others as necessary.
• Identify and share payment and adjustment trends with management team to assist in departmental planning.
• Participate in team huddles and staff meetings, identifying pain points and inefficiencies, and suggesting ways to improve.
• Assist management team in testing IT system fixes and workflow or process changes.
• Be able to serve as a back up to the departments supervisors, developing an understanding of key tasks in the department.
• Prepare enhancement requirements, act as a liaison for process automation, and oversee implementation
• Create test plans and perform testing for future enhancements including AWD upgrades
• Develop training materials and procedures for all job functionalities of the department
• Assist in cross-training and training efforts

Skills Qualifications

• Insurance industry experience preferred
• Process improvement (Lean, Six Sigma) knowledge preferred
• Strong analytical and problem-solving skills
• Ability to take initiative and work independently
• Comfortable working in a fast-paced work environment with multiple and competing deadlines

Strong written and verbal communication skills