Product Specialist

Job Description :

This position will be a member of an application support team and will become a technical subject matter expert for the state psychiatric hospitals' applications and systems.

This position will provide application operational end-user support including rotational after-hours on-call support.

This position will be included on the implementation team of the state hospital's electronic health record project, referred to as ICM, and additional implementation teams for other state hospital initiatives / projects.

End-user support

User Administration

System Administration

Interface Monitoring

Afterhours support

Forms development

Report writing

Work with cross-functional technology teams to determine best practice configurations and workflows.

read / analyze / modify technical documentation

work with vendor(s) to facilitate implementation

perform system testing

Preference will be given to candidates with the following skills :

Healthcare information technology

User administration

Application System Administration

Crystal Reporting experience

XML development

SQL programming language

Job Qualification :

Must have at least two (2) years of experience in application support, technical support, experience with application vendor management, application implementation, and technical and user workflows.

Benefits :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About The Company :

Our client in Augusta, ME has over 12,000 employees across all of its locations and generates $12 billion in sales. There are 777 companies in our client’s corporate family.

They provide a full range of services including justice and protection, transportation safety, education, economic development, business regulation, and cultural enrichment.

Our client’s employees and contractors have given them a four-star rating for being a great place of employment on both Glassdoor and Indeed!

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LI-GTT

24-08503

Last updated : 2024-07-09