ThisAppearance is the fastest-growing nationwide appearance coverage network, dedicated to providing reliable legal support services to attorneys across the country. The platform connects attorneys with highly skilled appearance attorneys who can represent them in court appearances, ensuring seamless coverage for their cases. With a commitment to excellence and efficiency ThisAppearance strives to meet the appearance coverage needs of attorneys in every state. ThisAppearance is seeking an experienced and proactive Case Coordinator to join our Jacksonville, FL office.

The ideal candidate will have a strong background in customer service. In addition, the ideal candidate will possess excellent communication skills and a high level of professionalism, enabling them to confidently and effectively interact with diverse individuals such as clients, creditors, attorneys, and other professionals. If you have a strong work ethic, excellent attention to detail, and a passion for the legal industry, we encourage you to apply for this exciting opportunity to join our growing team!

Here's what you'll do:

• Handling inbound and outbound phone calls
• Ability to cold call Attorneys per staffing/recruiting needs
• Communicating with courts and court clerks across the country
• Resolving conflicts in scheduling, recruiting and onboarding
• Efficiently corresponding with internal/external staff
• Managing the new attorney onboarding process and procedures
• Keeping accurate records of communications
• Maintaining a knowledge base of our services
• Recruiting for network of appearance attorneys and staffing our appearance hearings

Here's what you'll need to bring to the table:

• Associate's or Bachelor's degree in paralegal studies, legal studies, or a related field
• Minimum of 1 - 2 years of experience as a legal assistant or paralegal
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and legal research tools
• Familiarity with FDCPA, TCPA, and FCRA regulations and case preparation
• Strong organizational and multitasking skills with attention to detail
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Executive decision making ability and adaptable personality
• Experience in attorney recruitment and networking is a plus
• Flexibility in terms of schedule arrangement - Must be able to work Saturday and Sunday in addition to 3 weekdays

Here's what we have to offer you:

• Paid Holidays and Vacation
• Flexible Scheduling and Time Off
• Health, Dental, and Vision Benefits
• 401k with Match
• Hybrid Remote/In-Office

If you meet the qualifications and are interested in joining our team, please apply today to become part of our team!

ThisAppearance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

Experience:

• Legal Support: 1 year (Required)

Work Location: Hybrid remote in Jacksonville, FL 32216