Guardian Protection is one of the nation’s largest and most highly regarded security companies.

We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe.

Position Summary:

As a Field Technician you will serve as an expert on all residential burglar alarms and CCTV systems. This position has a heavy focus on providing world-class customer service, and professional installation of new security equipment.

What's in it for you:

• Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
• Generous paid time off (PTO) and 10 observed holidays
• Company Vehicle with gas card
• Tools Provided
• Company uniforms
• Cell phone & Surface Tablet

What you'll be doing:

• Pre-wire new construction homes for equipment/products to include but not limited to home theater, intercom systems, WAPS, voice, video, data and all security and fire devices.
• Troubleshoot equipment and repairs as required.
• Keep informed of new products and developments.
• Accurately completes all necessary paperwork, including work orders, time logs and other schedules.
• Maintains control of inventory and maintenance of assigned equipment. Ensure adequate stock levels and all equipment is in safe operating condition, at all times. Participates in formal inventory on a monthly basis.
• Safely operates assigned company vehicle and ensures that it is maintained according to manufacturers and company specifications.
• Exhibits appearance and conduct in accordance with established Company standards to present a professional image to the customer or superintendent and the general public. Maintains the highest standards of decency, honest, and integrity as a guest in customers’ home.
• After completion of initial training period, technicians maintain established minimum performance standards.
• Perform other duties as assigned.

What you'll need:

• High School diploma or GED
• Minimum 2 years’ experience performing similar duties including installing or servicing security systems
• Expert troubleshooting skills
• Proficiency with computer hardware components and software packages
• Valid driver’s license
• Listen and communicate with peers, supervisors and customers
• Basic computer skills
• Ability to maintain strict client confidentiality
• Ability to maintain professional appearance and demeanor
• Trade licenses and registrations in accordance with state/local regulations as required (company paid)
• Physical demands include: capable of sitting and standing for long periods of time; freely bending, kneeling, crawling and stooping while working; work from high places such as roofs, ceilings, ladders and crawl spaces and other small areas; and safely move and lift materials and equipment weighing up to 50 lbs without assistance.

Guardian Protection Services is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Overtime

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Cleveland, OH: Relocate before starting work (Required)

Work Location: On the road