Guide Property Services is a mid-size management company growing extremely fast! Offices in Boise, Idaho and Seattle, Washington. We offer a casual work environment with flexible work schedules, performance bonuses, medical, dental, and 401k. We pride ourselves in challenging the status quo to identify emerging trends and markets that improve the lives of our residents and deliver superior returns to our partners. We take a long-term view that prioritizes community building and cultivates pride in the places we build and the cities we inhabit.

This position will be acting as property manager for our Boise properties.

Responsibilities:

• Oversee and coordinate daily property operations, communicate with investor/owner and a dedicated Portfolio Manager that will help assist with day-to-day operations.
• Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management).
• Responsible for meeting client expectations and providing an excellent customer service experience.
• Responsible for executing the strategic marketing plan to attract and retain residents.
• Respond to resident complaints and issues and serves as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.
• Maintain accurate and up-to-date resident and vendor files.
• Ensure that your community is adhering to city, state, and federal Fair Housing laws, and relevant city and state laws regarding resident screening, resident relations, general community operations, and marketing standards.
• Maintain a professional demeanor and always represent the company in a positive manner.

Education and Experience:

• High school diploma is required. Bachelor’s degree is preferred.
• Prefer 3 years’ experience as a Property Manager.
• Excellent communication skills - both verbal and written
• Strong planning, organizational, and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines, and adapt to changing business needs.
• Outstanding reasoning skills with excellent attention to detail and follow through.
• Demonstrated effected oral and written communication skills with clients at all levels.
• Reliable vehicle
• Knowledge of AppFolio preferred.

To apply, please submit a resume, and three professional references.

Applicants being considered for employment must pass a background check. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• Property Management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person