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About Symmetry
Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.
About the Role:
We are looking for a dedicated, hardworking, loyal, Client Software Support Analyst to provide software technical support to Symmetry external users by researching and answering product questions and troubleshooting client problems. This individual will collaborate seamlessly with internal staff when necessary to address client inquiries and drive a positive client experience in each contact. The ideal candidate will have exceptional problem-solving skills, current experience with C, JAVA, .NET, JSON, and XML, a passion for providing unparalleled client service, and a commitment to being the ultimate team player.
About the Team:
The Software Support Analyst is part of the Client Experience team at Symmetry. This team focuses on ensuring our clients continue to receive the quick, thorough, and expert support experience that they have grown to love.
Primary Responsibilities:
Required Skills and Mindsets:
Technology Experience:
Education:
Our cash compensation range for this role is $79,000/yr to $97,000/yr in Scottsdale. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Full Time
Software & Cloud Computing
$60k-76k (estimate)
09/01/2024
10/30/2024
gusto.com
SAN FRANCISCO, CA
200 - 500
2011
Private
JOSHUA D REEVES
$200M - $500M
Software & Cloud Computing
Gusto is a California-based HR platform that provides services such as payroll, benefits administration, and onboarding for businesses.