Overview

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Responsibilities

Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'As a Fresh Specialist (Bakery), you'll ensure all Bakery and Produce products meet high quality standards, product integrity guidelines, and are merchandised in innovative and eye-catching ways. You'll provide excellent customer service by performing all responsibilities and job duties with a sense of ownership and team approach.We are looking for:- ability to work in a fast-paced, high volume environment- initiative and knowledge to complete all tasks- dependability and attention to detailWhat is the work?Stocking:- Mixes, bakes, decorates, and trays / bags product- Weighs, wraps, and uses mandatory PLU codes to label / price packages- Stocks and rotates items as needed- Collaborates with leadership to order product and wrap- Reports missing signs or tags to the Department Manager or Shelf Edge team- Reports all out of date and damaged product received issues to the Store Leader or Team LeaderCustomer Service:- Provides excellent customer service by answering product-related questions and helping Customers- May communicate preparation, safe handling, and nutritional aspects of products to Customers as needed- Answers customers questions regarding products and assists them with selectionsFood Safety / Sanitation:- Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor- Checks shipments for out-of-date and damaged product to ensure freshness and quality- Cleans and sanitizes department; properly operates / maintains equipment- Complies with department / store operating procedures and federal / state regulationsWhat is your background?- Experience working in a fast-paced, high volume environment- Experience in customer service- Completion of required job skills and compliance-related trainingDo you have what it takes to be a fit as a Fresh Specialist (Bakery)?- Working knowledge of product rotation, department / store sanitation, shrink awareness- Communication skills- Customer service skills- Ability to manage multiple priorities and shift focus between tasks- Ability to work a flexible scheduleCan you...- Function in a fast paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Constantly* reach at waist, grasp- Frequently stand, walk, and use fine motor movements- Frequently be exposed to hot (non-weather) conditions- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, twist, push/pull, and pinch- Occasionally be exposed to cold (non-weather) conditions, wet conditions, and loud noise- Safely maneuver around moving mechanical parts- Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs*** While there may be exceptions, the measurements noted are generally defined as -- Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day** It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.02-2022