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Job Description
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service.
You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.
Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a : HEART FOR PEOPLE... commitment to work hard to make sure People come first?HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?We are looking for : - a high school diploma- communication and interpersonal skills- ability to work in a fast-paced environmentWhat is the work?
helps customers locate store merchandise Sales : - Merchandises product effectively- Uses suggestive selling techniques to meet customer needs and build department salesFood Safety / Sanitation : - Cleans and sanitizes sales floor, display cases, prep areas, and equipment- Properly handles and maintains the operation of all equipment- Complies with departmental SOPs and store operating proceduresAdditional Department-Specific Responsibilities / Pre-requisites : - Beauty : Knowledge of beauty and cosmetic aids- Drugstore / General Merchandise : Prepares tags and signs as needed- Grocery : Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed- Texas Backyard : Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training)- Entertainment : Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video gamesWhat is your background?
5 hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit.
Last updated : 2024-09-10
Full Time
$38k-47k (estimate)
09/01/2024
12/08/2024
hebmex.com
<25
The job skills required for Customer service rep include Customer Service, Commitment, Initiative, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.