Our Optometry office is looking for a new office manager. We are looking for someone who is self-motivated with high energy. The office manager is a key position for any medical practice. This is the person who will ensure good business practices for the organization while the technicians focus on providing health care. But they also must be fully engaged in the unique environment and patients for the office, as well as interacting with technicians and complying with H.I.P.P.A regulations.

• Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
• Coordination of the day-to-day operations of the practice
• Promoting excellent customer service by all levels of the staff
• Interviews, hires, and trains a productive medical office team and conducts performance reviews
• Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
• Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
• Coordinates staff meetings for administrative and clinical staff
• Coordinates logistics for internal and external meetings and conferences
• Ensures staffing is appropriate for day-to-day operations

• Minimum of 2 to 4 years in a medical office setting.
• Knowledge and experience in all aspects of billing.
• Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
• Human resources experience in hiring, supervision, and performance reviews
• Knowledge of HIPAA and labor law
• Strong customer service skills
• Skill in using healthcare software and computer systems
• Knowledge of maintaining supplies and equipment for the medical setting.
• Multitasking skills
• Problem-solving skills
• Professional communication and presentation skills, including face to face, email, telephone.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person