H.O. Penn Machinery HIRING IMMEDIATELY
Rental CoordinatorNewington, CT

Pay:$26-$34/hour, (dependent on experience)

Bonus Potential: 5%

Benefits:

• Medical/dental/vision insurance
• 401(k) with company match
• Company provided laptop
• Holidays & competitive PTO

Key Qualifications:

• Knowledge of equipment rental business highly preferred 
• Excellent organizational, coordinating and multi-tasking skills (High level of task management) 
• Excellent communication skills (both written and oral) 
• PC Proficient (Including high proficiency utilizing Microsoft Office and other software)
• Ability to negotiate and close deals 

Responsibilities

A positive customer experience through the timely processing of rental business 

• Coordinate necessary paperwork to get the rental in motion
• Secure credit approval
• Coordinate activity with the appropriate yard person
• Arrange transport if necessary
• Set up agreement and pre-ship in DBS/IRS
• Communicate status of rental with customer and assigned sales rep

Growth of the rental business through the proper handling of 1-800-RENTCAT

• Professionally quote rates and close business to maximize utilization and revenue
• Provide customers with professional recommendations on equipment options as well as pricing and availability data to meet customers' rental needs
• Utilize phone log entries, prospect lists and other customer information to promote sales growth
• Process orders in a timely manner
• Notify branches of rental activity each day

Maximized availability through coordination of rental readiness with the yard person 

• Ensure the machines are ready to rent and noted accordingly in DBS/IRS
• Ensure that DBS/IRS accurately reflects work tools associated with machine
• Utilize rental call off procedure to maintain inventory accuracy and availability
• Make full use of the features and reporting mechanisms of the current inventory control system to contribute to effective Penn Rents' equipment asset management
• Perform periodic yard walks/inventories of assigned branches

Customer satisfaction through the coordination of final rental billing

• Work closely with the billing department and Rental Manager to ensure accuracy of billing
• Manage the shipping & receiving process for rental machines & attachments to maintain accurate records/billing
• Work with sales reps and customers to communicate/present rental machine damage or neglect charges
• Ensure that all transactions are handled in accordance with current cash account and credit policies

Qualifications

• Knowledge of equipment rental business highly preferred 
• Excellent organizational, coordinating and multi-tasking skills (High level of task management) 
• Excellent communication skills (both written and oral) 
• PC Proficient (Including high proficiency utilizing Microsoft Office and other software)
• Ability to negotiate and close deals 

Physical Requirements:

• Standing and/or sitting for prolonged periods of time
• Hand coordination (typing and writing)
• Occasional forward bending and reaching
• Occasional walking and climbing stairs
• Carrying (up to 20lbs.)

Reasonable accommodations made as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.