Hôtel Plaza Athénée Paris is Hiring a Director of Spa & Boutique Near Los Angeles, CA
Hotel Hotel Bel-Air Division & Department Rooms - Spa Job Title Director of Spa & Boutique Contract Type Permanent Status Full time Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Director you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get BenefitsOur success is a result of our employees. As a Spa Director at Hotel Bel Air, here are just some of the great benefits you will receive:
Medical/Dental/Vison Benefits
Pension/401k Plan
Sick Time
Paid Time Off
Unpaid Time Off
Free Meals on Duty
Complimentary laundry
World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala, Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
Hotel Benefits
Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
50% off at restaurants within all of our Dorchester Collection hotels
As a Spa Director your compensation range will be $130,000 to $137,500. What you'll do You’ll love what you do and take pride in delighting our guests:
Ability to cross train in various departments for overall understanding of the operations and providing ultimate guest experience
Follow, support, implement and ensure the service standards set by La Prairie at all times
Motivate and train staff creating excellence
Grow staff for future management growth
Work cohesively with other departments and co-workers as part of team.
Payroll management skills
Revenue and expense management
Must be able to cross-provide service of staff including Spa Coordinator, Spa Supervisor, and Attendant
Oversee (and) conduct Retail purchasing and inventory
Follow, create, establish and ensure budgetary and financial guidelines
Ability to recognize missed opportunities and state new policies/procedures to maximize profit
Proactively seek to provide luxury service ensuring guest satisfaction.
Maintain complete knowledge of all hotel and spa features, services, and hours of operation.
Maintain complete knowledge, comply and ensure hotel and spa policies and procedures
Maintain complete knowledge of La Prairie
Performs any other job related duties as required and requested
The items shared are the essence of a day in the life of a Spa Director but we’ll make sure you are provided with specifics on how we care for our hotel. What you'll bring
You’ll bring your unique personality and passion to the role and the team.
You have a talent for attention to detail is critical for this role.
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
English is the primary language used in our hotel. You can comfortably communicate in this language.
Our hotels operate nonstop, this requires flexibility from everyone on the team.
Position location Job Location USA Location 701 Stone Canyon Road 90077 Los Angeles