Position Description 

Part-time ReStore Sales Associate 

Position Reports To : ReStore Manager and/or Assistant ReStore Manager 

Position Status: Part Time, hourly position. Varying shifts Tuesday through Saturday- 8:00am - 4:30pm 29 hours maximum / week 

MUST HAVE SATURDAY AVAILABILITY 

Job Summary: The Restore Sales Associate/Cashier will be responsible for supporting the mission and vision of Habitat for Humanity of Horry County by providing excellent customer service and a safe work environment under the directives of the Restore Manager and Restore Director and within all established policies and procedures. The Restore Sales Associate/Cashier will help process donations and assist customers as needed. Tasks include cleaning, pricing, stocking, rearranging items, and providing friendly customer service. Works to ensure that customers and donors have a positive experience at the Restore; this includes providing friendly customer service, operating the cash register, cleaning/organizing/arranging displays, and pricing items. 

Qualifications:

• Demonstrates commitment to Habitat’s mission.
• Demonstrates organizational skills and ability to multitask.
• Ability to work independently or as part of a team.
• Minimum 1-year experience in retail sales or other work environment requiring direct and regular interactions with customers or donors in furniture preferred
• Ability to work weekends and nights when required.
• Ability to lift a minimum of 25lbs. 
• High school diploma/GED
• Willingness and desire to work with diverse staff, volunteers and customer base.
• Excellent communication skills
• Convey clear, concise information to others, using verbal or appropriate communication techniques.
• Treat others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to HFHHC.
• Follow safe practices in all work activities to avoid injuries and accidents.

Essential Job Functions:

• Customer support/sales
• Greet all customers and provide necessary assistance in a prompt, courteous manner. 
• Process inventory and merchandise on the floor safely and attractively.
• Organize the inventory to improve efficiency continually.
• Arrives for work promptly and dresses neatly in a Habitat for Humanity Shirt.
• Maintains store property and alerts the manager about maintenance issues.
• Receives store merchandise and moves to appropriate pricing areas efficiently and responsibly.
• Safely deliver merchandise to the appropriate area on the sales floor after it is priced.
• Keeps merchandise organized and maximizes floor space.
• Ensures that merchandise is handled efficiently and with proper care to avoid damage.
• Operates all equipment in a safe, cost-effective manner.
• Act as the leader for volunteers and ensure they are engaged and feel positive about their ReStore volunteer experience.
• Assist customers and answer phone calls professionally.
• Operate the P.O.S. (Point of Sale) system as needed.
• Build and maintain positive relationships with customers by providing high-quality customer service.
• Answer customer questions regarding the Restore in general and specific items.
• Ensure that all areas of the store/warehouse are safe, clean, and organized. Display merchandise in a way that maximizes sales.
• Guard against theft and unsafe practices (clutter, tripping hazards, falling objects, etc.)
• Assist with the receiving of inventory and moving materials from the warehouse to the store floor.
• Assist Customers with purchases.
• Performs other related duties as required or as instructed by manager.

Administration:

• Clocks in and out to accurately reflect all hours worked. 
• Changes to days or hours worked must first be approved by the ReStore Manager and/or Assistant ReStore Manager 
• Work hours and days are subject to change as deemed necessary by the ReStore Manager and/or Assistant ReStore Manager 

SECURITY/BACKGROUND CHECK:

This position requires a background and/or security check, an annual driver’s license review and a pre-employment drug test. 

WORK ENVIROMENT AND PHYSICAL DEMANDS:
The work is performed both in the ReStore and out in the public. Frequent seasonal exposure to the elements throughout every season can be expected. 

Must be able to: Stand or work on concrete floors for prolonged periods of time. Bend, lift, grasp, reach, push, and pull materials. Walk and climb on uneven surfaces, ladders, and stairs. Label, sort, and stock, lift a minimum of 75 lbs. and heavier team lifts. 

Equal Opportunity Employer Statement

Habitat for Humanity of Horry County is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Habitat for Humanity of Horry County makes hiring decisions based solely on qualifications, merit, and business needs at the time.

I understand that this document does not constitute an employment contract with Habitat for Humanity of Horry County, Inc. I further acknowledge that this job description fairly reflects the job for which I am hired. 

I have reviewed the job description and understand the work to be performed and I am able to perform all tasks outlined.