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Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed.
With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning.
It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The ambulatory pharmacy navigator program provides for improved service levels for HMH Discharge Patients by seeking to supply medications prescribed by the patient's physician for discharge in a timely manner so that the patient can be discharged efficiently from an acute care HMH facility and transition directly to home.
The Navigator I assists with obtaining all information necessary for prescription processing, helps prioritize workflow, helps troubleshoot barriers (financial, insurance, or clinical) and facilitates delivery of completed prescriptions back to the patient prior to discharge.
The Navigator ensures OBRA compliance by ensuring an offer to counsel is made and that patient medication educational needs are met.
The Navigator I functions will include all job functions of an Ambulatory Pharmacy Technician plus additional duties described below.
This position is located at JFK Medical Center in Edison.
Responsibilities
A day in the life of a Pharmacy Navigator I at Hackensack Meridian Health includes :
1. The Navigator duties includes all job functions of an Ambulatory Pharmacy Technician plus additional duties;
2. Establish an initial greeting to patients admitted and explains services available via the HMH Pharmacy
3. Performs prescription order entry duties as necessary
4. Obtains patient authorization to process discharge prescriptions through the ambulatory pharmacy
5. Engages in a collaborative process with floor nurses, discharge planners, case managers, social workers, physicians, APN's, PA's, Medical Residents, unit clerks and other teams / initiatives as required to ensure patients scheduled for discharge to home can receive the critical medications needed in a timely manner.
6. Works to determine patients being scheduled for discharge and ensure HMH Pharmacies are selected by patient choice to provide services
7. Determines information sources necessary to process prescriptions (e.g. insurance coverage)
8. Identifies and Troubleshoots discharge patient medication access issues related to insurance, financial or insurance coverage and helps to resolve so patients can receive needed medications
9. Adheres to all established HMH Pharmacy and Federal / State privacy and compliance policies to protect patient confidentiality
10. Ensures prescription fulfillment by in-house pharmacy based upon priority needs to allow for timely discharge
11. Coordinates and facilitates patient pickup of prescriptions and / or delivery of completed prescription orders to patient care areas
12. Ensures patients receive offer for pharmacist counseling and distributes pharmacist contact information in the event patient has prescription-related questions at home
13. Facilitates distribution of medication-related educational materials and coordinates counseling with staff pharmacist where needed
14. Assists Ambulatory Pharmacy staff as needed
15. Performs duties of Ambulatory Pharmacy Technician if required
16. Ensures all guests / patients receive safe care. Maintain a safety first work ethic. Report any medication errors or medication variances as required by HMH Pharmacy Policy
17. Other duties and / or projects as assigned.
18. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required :
2. Excellent written and verbal communication skills.
3. Proficient computer skills that include but are not limited to Microsoft Office and / or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred :
1. Retail Pharmacy experience.
2. Strong knowledge and experience with PBM Claims and coverage.
Licenses and Certifications Required :
1. Pharmacy Technician License.
2. PTCB or ExCPT Certification Required within 180 days of start of employment with the following exceptions :
a. Hired prior to January 2024
b. Actively enrolled in ACPE accredited school of pharmacy / another allied health program or hired before 1-1-24
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
Last updated : 2024-05-17
Full Time
Ambulatory Healthcare Services
$70k-87k (estimate)
05/19/2024
08/16/2024
hackensackmeridianhealth.org
OAKHURST, NJ
50 - 100
2016
ROSE F HAYET MD
$10M - $50M
Ambulatory Healthcare Services
Hackensack Meridian Health is a leading not-for-profit health care organization that is the largest, most comprehensive and truly integrated health care network in New Jersey, offering a complete range of medical services, innovative research and life-enhancing care. Hackensack Meridian Health comprises 17 hospitals from Bergen to Ocean counties, which includes three academic medical centers Hackensack University Medical Center in Hackensack, Jersey Shore University Medical Center in Neptune, JFK Medical Center in Edison; two childrens hospitals - Joseph M. Sanzari Childrens Hospital in Hacke...nsack, K. Hovnanian Childrens Hospital in Neptune; nine community hospitals Bayshore Medical Center in Holmdel, Mountainside Medical Center in Montclair, Ocean Medical Center in Brick, Palisades Medical Center in North Bergen, Pascack Valley Medical Center in Westwood, Raritan Bay Medical Center in Old Bridge, Raritan Bay Medical Center in Perth Amboy, Riverview Medical Center in Red Bank, and Southern Ocean Medical Center in Manahawkin; a behavioral health hospital Carrier Clinic in Belle Mead; and two rehabilitation hospitals - JFK Johnson Rehabilitation Institute in Edison and Shore Rehabilitation Institute in Brick. Additionally, the network has more than 500 patient care locations throughout the state which include ambulatory care centers, surgery centers, home health services, long-term care and assisted living communities, ambulance services, lifesaving air medical transportation, fitness and wellness centers, rehabilitation centers, urgent care centers and physician practice locations. Hackensack Meridian Health has more than 35,000 team members, and 7,000 physicians and is a distinguished leader in health care philanthropy, committed to the health and well-being of the communities it serves.
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The job skills required for Navigator include Patient Care, Acute Care, Initiative, Collaboration, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Navigator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Navigator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Navigator positions, which can be used as a reference in future career path planning. As a Navigator, it can be promoted into senior positions as an Infection Control Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Navigator. You can explore the career advancement for a Navigator below and select your interested title to get hiring information.