Dispatcher-Alarm
Job Overview

This is a Part -time position, and is located in our St. Louis office.

We are a security company that operates 24/7/365. The ideal candidate should have experience in a call center environment, with excellent customer service skills. This person will adapt well to a fast-paced environment where energy, enthusiasm, multi-tasking, and professionalism are required.

Position available -

1.) Part-Time Weekends and holidays 3:00pm -11:00pm.

Reports To

Central Station Manager and Assistant Manager

Responsibilities and duties

· Operate a multi-line telephone console system.

· Translate information to the appropriate codes.

· Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.

· Receive and respond to a variety of emergency and non-emergency services and complaints.

· Dispatch and coordinate the responses of public safety agencies.

· Monitor and respond to a variety of technical systems and alarms.

Qualifications

· High school diploma or equivalent.

· Excellent customer service skills required.

· Emergency call center or dispatch experience required.

· Strong work ethic, self-motivated, and very organized.

· Strong desire to help people and solve challenging problems.

· Able to work under pressure.

· Experience managing multiple phone lines as an operator, customer service representative, or telephone salesperson.

Job Type: Part-time

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Work Location: In person