2 Heating Operations Trainer Jobs in Lawrence, MA
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Heating Operations Trainer
$55k-70k (estimate)
Full Time | Retail
3 Weeks Ago
Haffner's Energy is Hiring a Heating Operations Trainer Near Lawrence, MA
DescriptionHaffner's: A Regional Leader Fueled by Family, Integrity, and Safety.
At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Job SummaryThe Heating Operations Trainer is responsible for training and developing technicians in the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping. Will also be responsible for overseeing and developing driver training programs that emphasize safe driving practices and best practices in the delivery of oil and propane. This role will focus on consistently improving skill development and customer engagement strategies.
The Heating Operations Trainer role is a dynamic role and will have the opportunity to make a significant impact on our organization by helping to shape the learning experiences that drive success.
Essential Duties
CompensationSalary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum salary opportunity is:
PAY $77,000 / year.
Salary: $77,000.00 - $90,000 per year
Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.
Haffner’s is committed to providing a safe work environment for all employees.
HOPHP
At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.
We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.
Job SummaryThe Heating Operations Trainer is responsible for training and developing technicians in the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping. Will also be responsible for overseeing and developing driver training programs that emphasize safe driving practices and best practices in the delivery of oil and propane. This role will focus on consistently improving skill development and customer engagement strategies.
The Heating Operations Trainer role is a dynamic role and will have the opportunity to make a significant impact on our organization by helping to shape the learning experiences that drive success.
Essential Duties
- Design a comprehensive technician training curriculum that cover installation procedures, routine maintenance tasks, and troubleshooting techniques specific to oil, propane, and air conditioning systems.
- Create driver training that focuses on precise and efficient oil delivery procedures, while adhering to industry standards and regulations.
- Partner with our Safety Team to continue to provide comprehensive driver training programs that emphasize safe driving practices and adherence to traffic laws and company policies.
- Conduct hands-on demonstrations and create online modules that educate technicians on best practices and emerging technologies.
- Monitor technician progress and proficiency through structured assessments and performance evaluations.
- Identifies and develops formal on-the-job training plans for senior technicians to mentor and train employees effectively.
- Conduct regular assessments and performance reviews to identify strengths, areas for improvement, and training needs.
- Integrate customer service and communication training into technical programs to emphasize the importance of professionalism and client relations for all drivers and technicians.
- Manages vendor relationships and trade school partnerships to facilitate ongoing technician education and certifications.
- Collaborate with internal stakeholders to conduct needs analysis and identify knowledge gaps within the organization. Collect feedback and data to inform the design of targeted learning solutions.
- Utilize proven instructional design methodologies to create engaging, interactive, and outcome-focused learning materials. Adapt learning content to various formats, including e-learning modules, videos, and job aids.
- Create and curate learning content, including presentations, quizzes, assessments, and multimedia elements to support different learning styles and preferences.
- Demonstrates a strong commitment to training methodologies and safety protocols.
- Motivated to achieve high levels of customer satisfaction through quality training outcomes.
- Adaptable to changing business requirements and geographical challenges.
- Strong analytical and problem-solving skills, with attention to detail.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to learn adult learning principles and instructional design best practices.
- Excellent project management and organizational skills.
- A minimum of five years of experience in oil and propane service industry.
- MA/NH/ME oil burner service and propane licenses.
- EPA 608 certificate preferred.
- Clean MA/NH/ME driving record, CDL preferred.
- Understanding of blueprints, plans, and manuals.
- Some travel required to support our locations in Mass, NH and Maine.
CompensationSalary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum salary opportunity is:
PAY $77,000 / year.
Salary: $77,000.00 - $90,000 per year
Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.
Haffner’s is committed to providing a safe work environment for all employees.
HOPHP
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$55k-70k (estimate)
POST DATE
06/06/2024
EXPIRATION DATE
07/26/2024
WEBSITE
haffnersoil.com
HEADQUARTERS
LAWRENCE, MA
SIZE
25 - 50
FOUNDED
1925
CEO
E HAFFNER FOURNIER
REVENUE
$50M - $200M
INDUSTRY
Retail
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