Wedding Department Controller

Location: Halberstadt’s on Broadway

Position Type: Full-time

About Us: Join our premier men's clothing store, renowned for our exceptional quality and customer service. We specialize in providing premium attire for all occasions, with a dedicated focus on weddings. Our mission is to make every groom and groomsman look and feel their best on the big day.

Job Overview: We are seeking a dynamic and detail-oriented Wedding Department Controller to oversee our wedding department. The successful candidate will be responsible for managing all aspects of wedding attire sales and services, ensuring a seamless and exceptional experience for our clients.

Key Responsibilities:

• Oversee day-to-day operations of the wedding department, ensuring high standards of customer service and satisfaction.
• Consult with clients to understand their needs and provide expert advice on wedding attire selection.
• Manage inventory, including ordering, tracking, and maintaining stock levels of wedding attire and accessories.
• Coordinate with tailors and alteration specialists to ensure timely and precise fittings.
• Develop and implement sales strategies to meet and exceed departmental targets.
• Train and mentor wedding department staff to maintain a high level of product knowledge and service excellence.
• Handle customer inquiries, complaints, and feedback professionally and efficiently.
• Stay current with wedding fashion trends and industry developments.

Qualifications:

• Proven experience in retail management, preferably in men’s formalwear or wedding attire.
• Exceptional customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work well under pressure and meet deadlines.
• A keen eye for detail and a passion for fashion.

How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are the perfect fit for this role to barry@halberstadtsonbroadway.com