Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

About the role

The Manufacturing Quality Operations Lead, North America reports to the VP Quality NA. This role is responsible for providing quality leadership and direction to Haleon North American Quality and Manufacturing sites, ensuring the quality teams are safe, productive, and live the Quality Culture, as well as ensuing product quality exceed customer and consumer expectations maintaining cGMP compliance and sustainable operations at our manufacturing facilities. You will plan and roll out the Quality plans in accordance with Consumer Healthcare Quality and US/Canada Business Unit strategies.

The Manufacturing Quality Operations Lead, North America will work closely with the NA Manufacturing Lead, NA sites leadership teams and NA Quality Leadership Team on developing goals, delivering on objectives, providing guidance, and coaching Site Quality Directors, supporting site talent development, and building robust succession plans.

Role responsibilities

• Lead, manage and monitor NA sites performance and key indicators.

• Drive a culture of Compliance and Continuous Improvement (CI) at NA sites.

• Provide Quality and Compliance Leadership to the NA Manufacturing Leadership Team.

• Proactive Risk Management both identifying and sharing risks and learnings across Business Unit Leadership Teams.

• Ensure sites are in a state of inspection readiness audit planning and support for the NA Business Unit.

• Support lab safety program to ensure an accident-free workplace. Notify other sites when unsafe situations are observed and works with site teams to improve the lab safety performance. Performs lab safety Gemba.

• Ensure Site Quality budgets and manage by site teams appropriately, including head count and capital products in Quality.

• Actively plan with sites to improve performance. Ensure processes and tools for reporting and analytics of site key performance indicators for quality and CI are enabling evidence-based decision making and identifying improvement potentials. Perform assessments and ensuring the use of analytics to identify risks, failures, and non-conformances, and ensuring that appropriate action is taken.

• Lead and assist the team in problem solving, root cause analysis (RCA), driving corrective and preventive action application systematically across the BU.

• Active member of the NA Quality Leadership Team on regulatory cGMP compliance and effective processes.

• Support NA Quality Head with sites Quality Risk Management and Site Quality Director capability assessment and associated development and talent plans

• Leadership in issue management (i.e., PIRC chair) for complex events impacting multiple NA facilities & operations.

• Actively monitor project risks E2E R&D through post market surveillance

• Onboard, enable, coach, build capability and assist in the performance review of the Site Quality Directors. Work with SQDs to ensure that the local quality team is staffed and support the development of key talents.

Number of Direct Reports: 6

Why you?

Basic Qualifications:

• Bachelor's degree in Life Sciences or Engineering.

• 10 years of Quality experience within Pharmaceuticals, OTC drugs, Dietary Supplements, Cosmetics, Foods and/or Medical Devices.

• Previous leadership and matrix management experience, managing large and small teams.

• Knowledge of US regulations (GMP/GDP) and experience in dealing with FDA for quality events.

Preferred Qualifications:

• Master's Degree in Life Sciences or Engineering.

• Lean Six Sigma, Black Belt Certifications.

• Previous experience as Site Director or Site Quality Director.

• Demonstrated excellence in inspiring, managing and developing effective teams.

• Proven ability to enable and drive change, and continuous improvement. Experience with lean six sigma projects is an asset.

• Serious Incident management / Quality Mitigation.

• New Product Introduction and product transfer requirements.

• Proven influence and impact skills across levels and functions such as Commercial, Supply Chain, Regulatory and Legal.

• Demonstrated experience in effective quality decision making and problem solving in a complex environment.

• Current industry best practices within analytical and manufacturing technologies, engineering practices, validation and GMP compliance.

• Self-starter, able to schedule and progress large and complex workload and delegating to team appropriately.

• Strong relationship building, interpersonal and negotiation skills.

• Flexible thinking - able to challenge and see views from different perspectives.

• Ability to self-motivate and be resilient and focused under pressure.

• Experience in driving substantial lab and/or manufacturing automation projects.

Location: Candidates must reside in the United States within Central or Eastern Time Zones.

This job posting closes on: May 24th, 2024

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.The salary range for this role is: $210,530 to $289,479 plus a 25% target bonus.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.