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Automotive product specialist
Haley Auto Group Roanoke, VA
$56k-74k (estimate)
Full Time | Retail 3 Weeks Ago
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Haley Auto Group is Hiring an Automotive product specialist Near Roanoke, VA

PRODUCT SPECIALIST

TRAINING WILL INCLUDE

Utilization of Customer Retention Management system (CRM)

Step by step guidance on customer interaction

Daily Tasks

Product training

Business Development Center (BDC)

Online Manufacturer Training

Understanding of paperwork

Importance of Customer Satisfaction Index (CSI)

Conflict resolution

Inner workings of the automobile business

Delivery process

Customer follow up process, appointments

Finance and Insurance (F&I) products

Visit other dealerships

NON-NEGOTIABLE

REQUIREMENTS AND STANDARDS

INDIVIDUAL

STANDARDS

The Product Specialist Must

  • Be a College Graduate with a Bachelor's degree (may be eligible in last two semesters)
  • Possess the character and appearance standards of your specific dealership
  • Maintain a positive, wholesome attitude towards life and the sales profession
  • Engage in some kind of self-improvement program regularly
  • Get along well with other employees of the dealership

WORK ORGANIZATION

STANDARDS

The Product Specialist Must

  • Know how to set objectives or quotas and how to figure a method or program of action to reach those goals
  • Come to work each day with a plan of work for the day
  • Have a positive owner-follow-up system
  • Ability to be openly communicate with management

KNOWLEDGE STANDARDS

The Product Specialist Must

Learn why people buy and how to meet the needs of various types of customers

  • Know the company sales and credit policies
  • Have a thorough product knowledge of your own products and a general knowledge of competitive products
  • Follow a sales plan with every customer
  • Last updated : 2024-06-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$56k-74k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

06/19/2024

WEBSITE

haleyauto.com

HEADQUARTERS

NORTH CHESTERFIELD, VA

SIZE

50 - 100

FOUNDED

1972

CEO

BARRY MOORE

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Haley Auto Group

Proud to be the oldest privately owned dealer group in the Richmond VA area. Our 11 dealerships offer 12 brands of new vehicles & over 800 used cars. It is our mission to be the best provider of automotive services through the continuous development of our people, products, and processes, creating satisfied lifetime customers! If you are looking for a car dealership in Richmond, VA you need to visit one of the great Haley Automotive locations. We have many great car lots in Richmond located on every side of the city, with plenty of options to choose from including Volvo, Toyota, Chrysler, Dodg...e, Jeep, Ram, Ford, Chevrolet, Buick, GMC, and used cars. We have a strong and committed staff with many years of experience satisfying our customers' needs. We are looking for new members to join the Haley Family. We work to grow our people internally and have huge growth opportunities for anyone looking to build a career now. More
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