Position Description

Job Code/Title: Laboratory Sales Representative

General hours of work: Monday – Friday

Exempt/nonexempt: Exempt (Not OT eligible)

Reports To: Sales Manager

SUMMARY: The Laboratory Sales Representative is responsible for selling and promoting available diagnostic services to the medical community in a designated territory. This includes Hospitals, Physician Offices, Skilled Nursing Facilities, etc.

EDUCATION and/or EXPERIENCE:

• Must have 2 years of experience in healthcare, laboratory and/or diagnostic sales selling to medical professionals.

REQUIRED SKILLS & ABILITIES:

• A track record for developing high-trust relationships with customers.
• Highly motivated, great people skills, positive attitude, entrepreneurial spirit, driven to be the best.
• Ability to communicate persuasively both orally and in writing.
• Ability to operate independently in a self-directed manner.
• Ability to travel when required.
• Requires proficient computer skills.
• Valid driver’s license and clear driving record.

ESSENTIAL FUNCTIONS

• Marketing laboratory testing services to both new and existing customers;
• Sell clinical laboratory testing through promotion of services to authorized health care professional in a consistent and compliant manner;
• Develop and pursue sales leads, visit existing and new customers, assesses customer needs and suggests appropriate products and services;
• Conduct sales calls to high potential case managers, doctors, and other sales targets in assigned accounts; 
• Identify potential business sites which have a need for COVID testing; 
• Train and interact with health care professionals and staff about lab tests, billing policies, and procedures;
• Always maintain strict confidentiality and HIPAA compliant rules; 
• Act as a self-starter to foster territory growth and drive sales through up-selling of existing accounts; 
• Maintain and pursue knowledge in associated specialist testing area and incorporate knowledge of service offerings;
• Perform responsive, ongoing, in-person and telephone customer service required to maintain Lab’s Clients;
• Participate in and comply fully with the Lab’s Compliance Program;
• Analyze sales statistics to identify areas of improvement;
• Develop strategies with clients aimed at accelerating overall business processes;
• Create and maintain plans to qualify new and existing referrals to grow the business; 
• Maintain the highest level of customer satisfaction by resolving and following up on customer concerns;
• Partner with management and staff, as well as other functional areas within the company to drive sales growth.

RESPONSIBILITIES, EXPECTATIONS & STANDARDS:

• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations and standards associated with, but not limited to CMS, CLIA, CAP, and OSHA.

Job Type: Full-time

Salary: From $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision Insurance
• 401K
• Paid time off

Education:

• Bachelor's (Preferred)