#Desktopengineer #EUC #Chicago #uscitizen #urgent hiring

Job Overview:
We are seeking a skilled Desktop Engineer to join our team. The position of Desktop Engineer – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.

Essential duties for the position include, but are not limited to the following:

• Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
• Resolve incidents and problems associated with EUC equipment
• Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
• Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
• Provide repair and maintenance for mobile devices
• Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
• Provide software break/fix services and replacement of non-warranty assets for end-users

Job Types: Full-time, Contract

Pay: $20.00 - $22.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Desktop Engineer: 4 years (Required)
• iOS: 4 years (Required)
• Resolve incidents and problems associated with EUC equipment: 4 years (Required)
• AV SETUP: 4 years (Required)
• Computer networking: 4 years (Required)
• Deskside support with end user computing: 4 years (Required)

Ability to Commute:

• Chicago, IL 60603 (Required)

Ability to Relocate:

• Chicago, IL 60603: Relocate before starting work (Required)

Work Location: In person