5 Customer Service/Inside Sales - Hamburg Jobs in Hamburg, NY
SORT BY
H
D
H
H
D
Customer Service/Inside Sales - Hamburg
$49k-67k (estimate)
Full Time | Specialty Trade in Construction
4 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Hamburg Overhead Door is Hiring a Remote Customer Service/Inside Sales - Hamburg
Job Title: Inside Sales Customer Service Representative - Hamburg
Company Name: Hamburg Overhead Door, Inc.
Location: Hamburg, NY
Hamburg Overhead Door is Western New York's largest Garage Door Company.
Are you a dynamic and results-driven individual with a passion for customer service and a
proven track record in sales? We are seeking a highly motivated Inside Sales Customer Service
Representative to join our team at Hamburg Overhead Door, Inc. As an integral part of our sales
and customer service department, you will play a crucial role in fostering positive customer
relationships while driving revenue growth through strategic sales initiatives.
Responsibilities:
Customer Engagement: Interact with customers via phone, email, and in person to
provide exceptional service and address inquiries promptly.
Sales Generation: Proactively identify and pursue sales opportunities by promoting our
products/services, upselling, and cross-selling to maximize revenue. (Not cold calling!)
Relationship Building: Cultivate and maintain strong relationships with existing
customers to ensure customer satisfaction and loyalty.
Product Knowledge: Develop a deep understanding of our products/services to
effectively communicate their features and benefits to customers.
Problem Resolution: Address customer concerns and issues in a timely and effective
manner, collaborating with other departments as needed to ensure a positive
resolution.
Record Keeping: Maintain accurate and up-to-date customer records, sales activities,
and other relevant information in our CRM system.
Type up sales estimates, service/installation work orders
Show garage doors to customers in our showroom and use product and manufacturer
knowledge to match customer with product best suited for them
Accurately process customer transactions such as orders, quotes or returns
Educate customers about terminology, features and benefits of products in order to
improve product related sales and customer satisfaction
Work in a team environment to take care of our customers
Pull small parts from our warehouse for our walk in customers
Maintain proficiency in using personal computer, data entry terminal and other
common office equipment and software
Follow company policies and procedures
Perform other duties as assigned
Requirements:
Proven Sales Experience: Minimum of 1 year experience in inside sales, with a
demonstrable track record of meeting and exceeding sales targets.
Customer-Centric: Strong customer service orientation with the ability to build rapport
and establish positive relationships.
Communication Skills: Excellent verbal and written communication skills, with the ability
to articulate product features and benefits persuasively.
Team Player: Collaborative mindset with the ability to work seamlessly within a team
environment.
Tech-Savvy: Proficient in using CRM software and other sales tools to streamline
processes and enhance productivity. Must be proficient in Microsoft Office Suite (Excel,
Word, Power Point and Outlook).
Adaptability: Ability to thrive in a fast-paced environment, adapt to changes, and
respond positively to challenges.
Work Monday-Friday 8 a.m. to 5 p.m. and some Saturday’s 9 a.m-12 p.m.
Work at local trade shows
Ability to prioritize
Ability to multitask
Ability to operate multiple line phone system
Strong organizational skills
Attention to detail
High School Diploma; Bachelor’s degree preferred.
Benefits:
Hamburg Overhead Door is committed to offering its employees a comprehensive benefits
package along with a great working environment. Below, you will find the exciting benefits that
we are proud to offer.
Competitive salary of $21 per hour.
Comprehensive health, dental and vision insurance with an opt-out credit available.
401K with a great employer match and vesting opportunity.
Flexible Spending Accounts, Health Savings Accounts, Voluntary Benefits offered.
Paid time off.
Paid Holidays after 90 days.
Professional development opportunities.
Friendly and collaborative work environment.
If you are a goal-oriented individual with a passion for sales and customer service, we invite you
to apply for this exciting opportunity at Hamburg Overhead Door, Inc. Join us in delivering
exceptional service and driving sales growth.
Hamburg Overhead Door, Inc. is an equal opportunity employer. We encourage applications
from candidates of all backgrounds and experiences.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Specialty Trade in Construction
SALARY
$49k-67k (estimate)
POST DATE
05/17/2024
EXPIRATION DATE
08/12/2024
WEBSITE
hamburgdoor.com
HEADQUARTERS
HAMBURG, NY
SIZE
25 - 50
FOUNDED
1961
TYPE
Private
CEO
JEFF KUHN
REVENUE
$10M - $50M
INDUSTRY
Specialty Trade in Construction
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
