11 Dispatcher Jobs in Chattanooga, TN
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Hamilton County Department Of Education is Hiring a Dispatcher Near Chattanooga, TN
Hamilton County Schools, located in Chattanooga, TN, is working to ensure that all students thrive and experience a future without limits. We are committed to excellence for every student and are seeking outstanding leaders, teachers, support staff, and district employees who desire to make a difference in the lives of students. With nearly 75 schools, we are confident that you can find your place in Hamilton County.
Learn more about working for Hamilton County Schools at careers.hcde.org and get to know us and our strategic plan, Opportunity 2030.
The purpose of this job is to dispatch buses to ensure on-time performance of service within an assigned geographical area and provide superior customer service to drivers, monitors, school admin, and parents.
Responsibilities
- Dispatches routes for maximum efficiency and safety; maintains computer data pertaining to student addresses bus stops, current routes, available buses/drivers, and related data; reviews new roads and new subdivision plats for incorporation into bus routing.
- Acts in a professional, respectful and welcoming manner at all times.
- Creates a customer focused climate and provides quality services and support to school and other stakeholders.
- Complies with applicable district, state and federal codes, laws, rules, regulations, standers, policies and procedures.
- Performs customer service functions associated with school bus transportation services; provides information to parents, school personnel, and citizens regarding school zones, bus routes, bus stop locations, bus schedules, or other aspects of student transportation; responds to questions and complaints; researches problems and initiates problem resolution.
- Provides drivers with information concerning bus routes, bus stops, arrival/departure times, specific route instructions, and local maps; prepares maps for drivers.
- Notifies schools of late bus arrivals.
- Prepares or completes various forms, reports, correspondence, bus route sheets, route directions, maps, bus stop request forms, driver information sheets, complaint forms, or other documents. Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, computerized routing, or other programs; performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner; coordinates service/repair activities as needed.
- Communicates with supervisor, employees, drivers, dispatchers, other departments, school officials, students, parents, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
- Takes all scheduling and driver, parent complaints, report to routing specialist and transportation
- Admin or resolve problems directly with the reporting party.
- Logs all calls on a Google call log. Manages the spreadsheet to ensure any needed follow-up is addressed and documented.
- Handles heavy phone and radio traffic with professionalisms. Serves as primary communication liaison with incoming calls. Perform miscellaneous clerical duties while buses are on routes.
- Provides solutions to drop-off and pick-up problems; resolve issues as needed.
- Making quick decisions to ensure routes are covered and run on-time. Making judgement calls to ensure safety.
- Uses computers and other technology to enter and access information related to essential job functions.
- May operate a motor vehicle to conduct various work activities.
- Performs other duties as assigned.
- High school diploma or GED; supplemented by one (1) year previous experience and/or training involving school transportation coordination, fast pace radio dispatching, computerized trip routing, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- Demonstrates excellent verbal and written communication skills to work with students, parents, school personnel, community and court systems.
- Demonstrates excellent planning, organizational, problem-solving, decision-making, and time management skills.
- Demonstrates good judgment when confronted with angry, emotional students, parents, or custodial parents.
Job Summary
Full Time
Business Services
$38k-50k (estimate)
07/28/2024
08/25/2024
hcde.org
CHATTANOOGA, TN
3,000 - 7,500
1997
RICK SMITH
$50M - $200M
Business Services
Related Companies
The job skills required for Dispatcher include Customer Service, Scheduling, Planning, Coordination, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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