1 Customer Service Rep Job in Deposit, PA
Hamilton Health Center is Hiring a Customer Service Rep Near Deposit, PA
Our Vision: Our vision is a healthy community where every member, regardless of their ability to pay or their insurance status, receives comprehensive and compassionate healthcare. We've remained dedicated to this vision for over 50 years.
What You'll Do:
- Register all patients for Adult Medical, Pediatrics, Women's Health Service, and Behavioral Health, adhering to the approved protocol for each department.
- Register all scheduled appointments and walk-in patients following department/program protocols.
- Verify insurance and primary care provider (PCP) using the Promise system for all medical assistance patients and the appropriate verification method for private insurance through websites or telephone inquiries.
- Place eligible patients on the sliding fee scale by conducting a household assessment and scanning/copying proof of income documentation, in accordance with the sliding fee protocol.
- Screen and enroll patients in the Family Planning Program.
- Scan copies of insurance cards, identification, and all necessary documentation for patient files.
- Provide guidance to patients, streamline patient/workflow professionally, and courteously, assist with questions and concerns, and direct them to other departments and programs.
- Refer/schedule uninsured patients for patient services to address insurance screening/enrollment, PCP changes, presumption of eligibility forms, and sliding fee waivers for ultrasound.
- Schedule follow-up appointments for patients checking out.
- Verify insurance for all patients scheduled two days prior, including MCO and private plans.
- Check out encounters for patients seen daily.
- Run patient check-in and not check-out the following day to finalize the encounter.
- Generate Clinical Summary reports, ensuring that a clinical summary sheet is printed for each patient checking out and provided to the patient.
- Collect any additional fees.
- Perform miscellaneous job-related duties as assigned.
- Customer Service : Minimum of one (1) year of experience in customer services based atmosphere, receptionist, or related fields
- Tech-Savvy: Proficiency in basic data entry computer skills.
- Strong Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
- Team Player: An industrious and cooperative nature to foster harmonious working relationships with clinic management, physicians, clinicians, and the public.
- High School Diploma: High school diploma is necessary or an equivalent
- One (1) year of working experience in medical or physician office setting.
- Knowledge of The Joint Commission regulations
- Bi-lingual in Spanish, Nepali, French
Job Summary
Full Time
Skilled Nursing Services & Residential Care
$40k-51k (estimate)
06/20/2024
07/13/2024
hamiltonhealthcenter.com
PALMETTO BAY, FL
200 - 500
1969
JIM SANTARSIERO
$10M - $50M
Skilled Nursing Services & Residential Care
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The job skills required for Customer Service Rep include Customer Service, Planning, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Step 3: View the best colleges and universities for Customer Service Rep.
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