Job description
The Hyatt Place Niagara Falls is seeking a dynamic Executive Housekeeping Manager to lead all aspects of housekeeping services for the hotel. As a Senior Leader at the hotel, you will have the opportunity to shape world-class experiences for our guests, ensure guest and employee satisfaction, and maintain profitability within the housekeeping department. This is a high-energy position, and we are looking for a motivated individual to take the team to the next level.
Essential Duties & Responsibilities

• Manage the daily activities of the Housekeeping and Laundry department to include appropriate cleaning of all public areas as well as guest rooms.
• Provide supervision to Laundry staff and ensures the efficiency and effectiveness of the operation
• Monitor, manage and respond to guest requests and concerns, ensuring that they are handled in a timely and professional manner
• Develop and monitor schedules for the housekeeping department. Recruiting, hiring, and training team member to maintain appropriate staffing levels.
• Work closely with all departments to ensure efficient operations. Serve on Hotel Leadership Team to represent the interests of the housekeeping function.
• Develop and implement programs that assure a safe facility and work environment.
• Ensure the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
• Conduct inventory of housekeeping supplies and prepare purchase requests to ensure that the housekeeping area is stocked and organized.
• Oversee the safe management of the Lost and Found, verifying proper record keeping and safety of items

Required Qualifications & Skills

• Minimum of 1 year experience supervising/managing a housekeeping department in a hospitality setting.

Desired Qualifications & Traits

• Projects a positive and professional image to team members and guests
• Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
• Excellent management skills including conflict resolution, coaching, development and teamwork

Physical Requirements

• Sit or stand for extended periods of time
• Lift up to 15 lbs

Job Type: Full-time
Salary: $24.00 - $26.00 per hour
Benefits:

• Flexible schedule
• Health insurance
• Dental Insurance
• Employee Travel Discounts
• Life insurance
• Daily Pay
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Work Location: In person
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We are an Equal Opportunity Employer – committed to conforming to applicable laws and regulations and affording equal employment opportunity to qualified individuals regardless of their race, color, religion, gender, sexual orientation, national origin, age, physical or mental disability, veteran status, or other applicable protected class.