**Overview:** We are seeking a dedicated Front Desk Agent to join our team in providing exceptional guest experiences. If you have a passion for hospitality and enjoy interacting with guests, this role is perfect for you. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about the hotel facilities and services - Assist guests with reservations and booking arrangements - Manage phone calls and reservations effectively - Process payments and maintain guest accounts - Address guest issues and complaints promptly and professionally - Collaborate with other hotel staff to ensure guest satisfaction **Skills:** - Proficiency in bilingual communication is a plus - Previous experience in front desk operations or hospitality industry preferred - Excellent phone etiquette skills - Knowledge of hotel operations, guest services, and hospitality management - Familiarity with night audit procedures is advantageous - Ability to operate phone systems effectively Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.

Job Types: Full-time, Part-time

Pay: $11.00 - $12.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Morning shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Dalton, GA 30720 (Required)

Ability to Relocate:

• Dalton, GA 30720: Relocate before starting work (Required)

Work Location: In person