**Job Summary:** We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional guest service, checking guests in and out, and ensuring a positive experience for all visitors. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Handle guest inquiries and provide accurate information about the hotel facilities and services - Process reservations, cancellations, and modifications - Assist with guest requests and resolve any issues promptly - Maintain a clean and organized front desk area **Experience:** - Previous experience in a hospitality or hotel setting preferred - Strong communication skills with excellent phone etiquette - Proficiency in using phone systems and hospitality management software - Ability to perform night audit duties is a plus - Bilingual skills are advantageous for interacting with diverse guests This Front Desk Agent position offers an exciting opportunity to be part of a dynamic team in the hospitality industry. If you are passionate about delivering exceptional guest services and thrive in a fast-paced environment, we encourage you to apply.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• Employee discount
• Food provided
• Free parking
• Paid time off

Schedule:

• 8 hour shift
• Every weekend

Work setting:

• In-person
• Resort

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Gainesville, FL 32608 (Required)

Ability to Relocate:

• Gainesville, FL 32608: Relocate before starting work (Required)

Work Location: In person