Description

Job Summary:

The Manager - Pre-Owned Vehiclesis responsible for leading and overseeing the operations of the used car sales team at Hanania Automotive Group. This role plays a vital role in promoting the Hanania brand and culture, maintaining a positive attitude, and providing high energy leadership. The Used Car Manager ensures the team's success by providing guidance, support, and motivation in a fast-paced environment, driving the continued growth of the dealership.

Supervisory Responsibilities:

• Hire and train staff for the used car team.
• Organize and oversee the schedules and performance of the used car team members.
• Conduct timely and constructive performance evaluations.
• Handle employee discipline and termination in compliance with company policy.

Duties & Responsibilities:

• Utilize at least 5 years of progressive management experience in the Automotive Dealership industry, specifically in Used Vehicle Sales Management.
• Hold a valid Driver's License and maintain a clean driving record.
• Demonstrate basic knowledge of MS Office applications, computer software, and internet proficiency.
• Show enthusiasm for the Automotive Dealership industry, with a strong focus on providing excellent customer service.
• Foster superior customer service by ensuring customer satisfaction is a top priority.
• Exhibit strong communication skills and a dedicated work ethic.
• Commit to continuous improvement in all aspects of the role.
• Maintain a high Customer Satisfaction Index (CSI) by delivering exceptional service.
• Present a professional appearance and demeanor at all times.
• Approach challenges with a solution-oriented mindset to drive effective resolutions.
• Perform any other duties as assigned.

Qualifications

Required Skills & Abilities:

• 5 years of progressive management experience in the Automotive Dealership industry.
• Specific experience in Used Vehicle Sales Management.
• Valid Driver's License and clean driving record.
• Basic knowledge of MS Office applications, computer software, and internet proficiency.
• Enthusiasm for the Automotive Dealership industry, with a strong focus on customer service.
• Must be able to pass pre-employment screen (background & hair follicle drug test)

Education & Experience:

• High School Diploma or GED equivalency. Associate or bachelor's degree preferred.
• 5 years of experience in a management role in the Automotive Dealership industry, preferably in Used Vehicle Sales Management.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Must be able to bend, stretch, kneel, and squat.
• Prolonged periods of walking on a level surface throughout the dealership.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.