Are you passionate about helping people to overcome substance use, and co-occurring disorders and build fulfilling lives? Are you a skilled facilitator who thrives in a collaborative treatment environment? If so, we want to hear from you!

Hanley Foundation, a West Palm Beach-based non-profit organization with a mission of eliminating addiction through prevention, treatment, advocacy, and recovery support, seeks Admission Specialist to join a growing team at our state-of-the-art substance use/mental health treatment facility in sunny West Palm Beach, Florida. In this role, you will play a vital part in the admission and intake process, and empowering them on their path to recovery. You will work collaboratively with a team of dedicated professionals to provide comprehensive, evidence-based treatment in a supportive and encouraging environment.

Main Duties & Responsibilities:

• Act as Liaison between clients and staff by relaying pertinent client information, including observations, to appropriate clinical staff.
• Handle admissions calls according to Hanley Foundation policy and procedures.
• Be “on call” as designated by the Vice President of Admissions.
• Assist in lectures and group discussions involving direct client care.
• Protect client confidentiality in accordance with Hanley policy and procedures.
• Help manage the Intake process including logistics, intake paperwork, orientation, etc.
• Perform all functions commonly associated with substance abuse admissions calls.
• Work directly with referral sources with the up most professionalism.
• When necessary, give client families and or Referral Sources facility tours.
• Complete assessments based on the TDI criteria and assist in determining appropriate placement.
• Uphold all Hanley Foundation Policy and Procedures.
• Maintain client/potential client confidentiality in accordance with Hanley Foundation Policy

Knowledge, Skills & Abilities

• Good communication and teaching skills. 
• Good writing, analytical, and problem-solving skills. 
• Excellent phone etiquette.
• Ability to operate standard office equipment. 
• • Knowledge, experience and competence in the specific areas of adult treatment, adult co-morbid complications, and family systems theory.
  • Must be computer literate and be familiar with most Microsoft products and network components.
  • Must be thoroughly familiar and be able to demonstrate knowledge of the principles and programs of the various 12-step fellowships.

Qualifications:

• High School Diploma or Equivalent required 
• Minimum of three (3) years’ experience in treatment services, preferred.
• • If in recovery, one (1) year continuous sobriety preferred.
  • Detailed knowledge on recovery-based programs, lectures, and the 12-Steps of Alcoholics Anonymous.

Benefits:

• Health Insurance 
• Dental Insurance
• Vision Insurance
• Disability Insurance (employer-paid)
• Life Insurance (employer-paid)
• Eligible for medical, dental, vision, disability, and life insurance on the first of the month following the hire date
• Paid Time Off (15 days for first year, 20 days for 1-3 years)
• Eleven Paid Holidays
• 401(k) & 401(k) Matching
• Health Savings Account & Health Savings Account Matching

Hanley Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Hanley Foundation is a Drug-Free Workplace. As a condition of employment, job applicants must undergo drug screening post-conditional offer of employment.

Company Website: www.hanleyfoundation.org