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Customer service associate
Hannaford Albany, NY
$56k-68k (estimate)
Full Time 2 Months Ago
Save

Hannaford is Hiring a Customer service associate Near Albany, NY

Address : USA-NY-Albany-900 Central Ave

Store Code : Store 08367 Customer Service (7247902)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.

Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs.

The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

  • Provide outstanding friendly customer service.
  • Observe and follow all company policies and established procedures.
  • Clean check-stands daily and assist in prompt cleanup of spills and breakage.
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Work within our company’s management planning (MPP) guidelines to maintain productivity.
  • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.

Keep work area free from debris and safety hazards.

  • Treat all associates with fairness, dignity, and respect.
  • Perform accurate price check function.
  • Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.
  • Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned.
  • Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents.
  • Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
  • Keep the inside and outside of the store clean and in good order.
  • BOTTLES where applicable : Sort returnable bottles in compliance with vendor requirements.
  • Perform all other duties as assigned.

QUALIFICATIONS

  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Willingness to learn multiple tasks.
  • Demonstrated ability to perform the technical requirements of the job.

Physical Requirements

  • Perform frequent to continuous repetitive fingering, grasping, reaching and hand / arm motions while standing the majority of the shift.
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners.
  • Work in and out of inclement weather when necessary
  • Gather up to five shopping carts and push them to designated areas.
  • BOTTLES where applicable : Move empty bottles and containers from the front end to the back room.

PREFERRED REQUIREMENTS

  • Greet all customers and provide them with prompt courteous service and assistance.
  • Bag or package merchandise according to established company policies and procedures.
  • Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items.
  • Gather shopping carts and take them to designated areas and pickup points.
  • Provide carryout service in accordance with the company’s guidelines.
  • BOTTLES where applicable; Add up and record bottle returns into a cash register / bottle slip to provide customers with the most accurate and effective service possible.
  • Comply with all safety standards while operating the bottle crushing equipment.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $ - $ Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Last updated : 2024-06-20

Job Summary

JOB TYPE

Full Time

SALARY

$56k-68k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

09/20/2024

WEBSITE

hannaford.co.uk

HEADQUARTERS

WAN CHAI

SIZE

200 - 500

FOUNDED

1935

REVENUE

<$5M

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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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