Job Overview:
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. This is a vital role in ensuring customer satisfaction and maintaining positive relationships with our customers.

Responsibilities:
- Assist customers with selecting beer, wine and spirit products

-Operate checkouts and process transactions

-Carry items out to customer vehicles

-Stock shelves, displays and coolers

-General cleaning tasks

-Provide great customer service

Requirements:
- 21 years of age
- Previous experience in customer service or a related field preferred, not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Knowledge in using computer systems and software applications
- Basic understanding of retail math concepts (e.g., calculating discounts, sales tax)
- Ability to work well under pressure and handle challenging situations with patience and professionalism
- Strong attention to detail and accuracy

We offer competitive pay and benefits packages for our employees. Happy Harry's Bottle Shops are 100% employee owned. We offer health insurance, 401(k) retirement and Employee Stock Ownership to qualified employees. Join our team of dedicated employees and make a difference in the lives of our customers. Apply now at: www.happy-harrys.com

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account

Compensation package:

• Overtime pay

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Work Location: In person