HarbisonWalker International has a fantastic opportunity to join our sales team in Gary, IN. Our Sales Representative/ Strategic Accounts Manager is a fantastic opportunity to expand your sales experience and grow in the refractory business. Come join our long standing, 150 year old company and take advantage of our generous benefits. They include a competitive wage, attractive sales incentive, an excellent benefits package, including 4 weeks of PTO, up to a 7% match on our 401K, and 9 paid holidays. We also offer medical, dental, and vision insurance, which are effective the first day of the month following your start day.

Summary

The Strategic Account Manager maintains and expands relationships with strategically important large customers. Assigned to a certain named customer(s), the Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives. He/she will represents the entire range of company products and services to assigned customers key personnel at an Executive level, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Job Responsibilities

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Provides expertise in commercial agreements including pricing, terms and conditions, etc.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Constantly becoming familiar in new trends and competitive intelligence within the industry.
• Creates and maintains forecasts, budgets and inventory.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address the customer needs, while coordinating the involvement of all necessary company personnel.

Requirements

• Requires B.S. Degree in Business, Engineering, Ceramics, Chemistry or related field experience
• Requires advanced knowledge of refractory applications in all product areas, construction skills, sales and communication skills and some chemistry knowledge.
• Requires computer literacy in MS Word, PowerPoint, Excel, and Oracle CRM
• Has a solid understanding of business, financials, products/services, the market and the needs of assigned accounts; may help develop colleagues' understanding; may be recognized as an expert in one area
• Works with complex or large territory/account, products/services, sales or account management processes; may serve as team lead
• Has authority/opportunity to set and negotiate product/service terms
• Requires at least 7 years of high level strategic business-to business sales environment. This position requires extensive travel to client sites.

ABOUT US

HarbisonWalker International Background

HWI is the largest supplier of refractory products and services in the United States. It counts 19 manufacturing sites, 22 distribution centers and the largest refractory industry research facility in North America. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.

It is part of Calderys and is the brand for the Americas region of the Group. Joining HWI means joining an international organization with a history that spans more than 150 years, a Group present in 30 countries with a strong and ambitious purpose.

Are you looking for a career with opportunities to create, build, and participate in the evolution of an industry that’s vital to American and global manufacturing? A career with a company whose leadership is committed to business success and making HWI a great place to work? A career that is both challenging and rewarding? A career with professional and personal growth, work-life balance, and the chance to work with exceptional coworkers? Think HWI.

Purpose: We are the vital partner of all high temperature industries. We support them building a better world through sustainable solutions.

Values: We are Tenacious, Accountable, Multicultural, and Authentic

As an equal opportunity employer, and as demonstrated by our values, we are committed to a diverse workforce

As an Equal Opportunity Employer, we are committed to a diverse workforce.