74 Assistant Branch Manager Jobs in Silver Spring, MD
Harbor Bank of MD is Hiring an Assistant Branch Manager Near Silver Spring, MD
Title: Assistant Branch Manager
Department: Branch Administration
Reports To: Branch Manager
Status: Exempt
I. Summary
This position is responsible for branch operations, developing/maintaining the retail banking business of prospective and existing customers. Assists the branch manager by directing operational functions of the branch and branch activities. Desired results must be exceptional, efficient, courteous and accurate. Implements personal banking concepts through the sale of loans, deposit accounts, and other retail banking services. Refers customers to other bank and company departments for additional service.
II. Primary Responsibilities and Duties:
- Quality Customer Service. Aggressively implement the Bank’s mission to provide a superior level of customer service within the branch.
- Leadership. Provides the appropriate managerial leadership and support to assure that the office is structured to deliver the Bank’s products and services in an efficient and effective manner.
- Business Development. Create and maintain an active selling environment.
- Administrative/Operations. Oversees branch’s compliance with established policies, procedures, timely audit requirements and, efficient resolution to operational issues. Maintains operational readiness of the branch including supplies, files, records, and maintains housekeeping and ground keeping. Promotes security awareness and ensures that all security procedures are followed, implemented and maintained. Has primary responsibility for the operational/procedural training of branch staff and conveys information and updates in a timely manner.
- Decision Making. Probes, listens, assess, recommends, and sells bank products and services. Also, resolves customer relations issues through courtesy, respect and effective negotiation.
- Manages all account products, including installment loans, overdraft protection, checking, savings, certificates of deposit, individual retirement accounts (IRA’s) and other retail banking services. Services these accounts by assisting customers with loan applications, opening new accounts, cross selling services, offering customers financial advice, resolving problems, etc. Is responsible for account retention. In conjunction with Branch Manager, reviews job performance and makes authoritative recommendations with regard to hiring and salary, and when necessary, discipline and discharge of subordinate branch personnel.
- Contacts current bank customers to solicit new business by mail or telephone to meet specific goals outlined for each personal banker, in order to expand retail bank services. Is responsible for attaining established monthly and yearly loan and deposit goals.
- Prepares loan documents, debits, credits, signature cards, and other material.
- Resolves customer problems. Obtains information, researches records, and follows- up on details to resolve the matter to the customer’s satisfaction.
- Works with collectors to collect delinquent accounts.
- Assists in answering telephones or waiting on customers in the lobby and/or performing teller duties as needed.
- Is accountable for thorough, accurate, timely work, and obtaining established loan and deposit goals.
- Performs other duties as assigned.
III. Skills and Abilities Required:
- Above-average human relations and communication skills and full knowledge of all retail banking services to proficiently sell the bank’s services aggressively. Must have a general knowledge of other bank and company services in order to refer customers to those areas.
- Must be able to cope with pressure from meeting deadlines and from dealing with difficult and/or adamantine customers.
IV. Minimum Requirements:
- High school Diploma or GED required. Other courses related to retail banking and bank operations.
- Five years of progressively responsible experience within a financial organization.
EOE DV
Job Summary
Full Time
$58k-72k (estimate)
05/24/2024
07/23/2024
The job skills required for Assistant Branch Manager include Customer Service, Leadership, Products and Services, Branch Operations, Retail Banking, Cross-Selling, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Branch Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Branch Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Branch Manager positions, which can be used as a reference in future career path planning. As an Assistant Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Branch Manager. You can explore the career advancement for an Assistant Branch Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Branch Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Branch Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Branch Manager job description and responsibilities
Assistant Branch Manager meet with clients, provide project updates, and assist with any project adjustments as client requests.
01/23/2022: Bloomington, IN
Assumes responsibility for supervision of branch office during the absence of the manager.
01/02/2022: Sioux Falls, SD
Assistant branch manager looks after the customer service and sales of the branch and has to be present for the assistance to the staff, customers and the manager on a given day.
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Assistant branch manager responsibilities are to work towards the progress of the organization and handle each and every function of the organization efficiently.
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Lead, monitor and coach branch employees to deliver a consistent positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Branch Manager jobs
Moreover, an assistant branch manager must also prioritize meeting the sales targets and staying within the allotted budget and deadlines.
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An assistant branch manager can field customer complaints and attempt to find solutions.
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High priority always comes first As Assistant Branch Manager.
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The position of an assistant branch manager comes with a high degree of responsibility.
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This candidate must be flexible to coach and work from different areas throughout the branch.
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Step 3: View the best colleges and universities for Assistant Branch Manager.
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