Description
Department: Clinic
Reports to: Director of Nursing
Pay Status: Hourly
Location: 45 High Street
The Job:
Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Certified Medical Assistant to help further our mission.
About Harbor Care:
Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.
Benefits:
At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life's challenges.
About Harbor Care Health and Wellness Center (HCHWC):
HCHWC is an innovative federally-qualified health center that provides housing and healthcare, including behavioral health, to homeless and low-income members of our community.
Our Mission:
Our mission is to provide vital services, including housing and healthcare to all in our communities needing assistance.
Our Vision:
Our vision is one where everyone gets to live safe, stable, and healthy lives, filled with purpose, respect, and dignity.
Requirements
Duties & Responsibilities

• • Greets patients and escorts them to the examination room
  • Interviews patients and measures vital signs. Updates patient medication and allergy lists
  • Records information in the Electronic Medical Record (EMR)
    Processing medication refill requests. Notifying patients of lab results as appropriate
  • Administering injections. Prepares examination rooms, including stocking and cleaning.
  • Inventories medical supplies and materials for assigned area of responsibility, removes outdated materials and ensures proper labeling. Effectively communicates and coordinates with fellow team members. Answering the phones and identifying and documenting the patients' health problems/complaints and directs the calls appropriately and effectively.
  • Knowledgeable regarding patient population management and effective communicators for all segments of the patient population, particularly vulnerable populations.

Job Requirements

• Plans appropriate care coordination utilizing community resources and acts as a liaison by relaying information necessary for continuity of care to other health professionals and agencies.
• Participates in carrying out any Quality Improvement/Assurance initiatives and activities.
• Other duties as required by Management.
• Anticipates and responds to the needs of others; provides assistance in a courteous, quick manner; treats others with care and respect maintaining privacy, confidentiality and dignity.
• Maintain a neat, clean and professional appearance (Dress Code Policy)
• Appropriate footwear for all seasons (Dress Code Policy)
• Conduct oneself in a manner that promotes safety

Basic Qualifications

• High School Diploma
• American Association of Medical Assistant MCA Certification and CPR Certification Required.
• Knowledge of Microsoft Office and Centricity EMR software preferred.
• Experience in a community healthcare setting.
• At least one (1) year of clinical and administrative experience as a Medical Assistant.
• Current CPR certification.

Preferred Qualifications :

• Associate or bachelor's degree is desired but not required
• Resourcefulness, flexibility and integrity.
• Experience working in a healthcare organization is a plus

Harbor Care's Commitment:
Model and enforce the "Red Carpet Treatment" among staff and clients comprised of the following:

• Earn our clients' trust.
• Build long-term relationships.
• Give Clients the best possible experience to make them feel like they're coming to a place they belong.
• Provide the best quality of service.
• Treat every Client with dignity and respect with each encounter.
• You will prioritize communication from any Harbor Care employee seeking help for a client.

Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.