1 RETAIL SPORTSBOOK FIELD TECH Job in Davie, FL
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Hard Rock Digital is Hiring a RETAIL SPORTSBOOK FIELD TECH Near Davie, FL
What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?Our portfolio of sportsbook properties requires technical support to ensure our Sportsbetting kiosks, operator terminals and odds boards function correctly so we can ensure our customers have the best possible user experience at our sportsbooks. You will be tasked to travel where and when needed to deliver urgent support and scheduled maintenance. Reporting to the Retail team your key relationships will be with our IT, Product, and Design teams as well as our property partners.
Your responsibilities will include
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?Our portfolio of sportsbook properties requires technical support to ensure our Sportsbetting kiosks, operator terminals and odds boards function correctly so we can ensure our customers have the best possible user experience at our sportsbooks. You will be tasked to travel where and when needed to deliver urgent support and scheduled maintenance. Reporting to the Retail team your key relationships will be with our IT, Product, and Design teams as well as our property partners.
Your responsibilities will include
- On-site support
- Planned maintenance
- Remote support
- Training
- Spare parts management
- Installation planning and execution
- Contributing insight and guidance to the Retail team’s projects
- Building strong relationships with property maintenance teams
- Troubleshooting experience with both software and hardware – ideally within the gaming industry
- Clean driving record and valid license (as this position will require significant amounts of travel)
- A clear thinker and communicator with ability to produce reports, detect patterns and deliver solutions
- Ability to work with heavy equipment and operate tools
- Flexible vacation allowance
- Flexible work from home or office hours
- Startup culture backed by a secure, global brand
Job Summary
JOB TYPE
Full Time
SALARY
$37k-50k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
06/25/2024
WEBSITE
hardrockdigital.com
SIZE
<25
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