Overview

The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.

Responsibilities

PRIMARY RESPONSIBILITES:

• Assist the Chief of Security with the management and oversight of the Mirage Security Training & Development program.
• Liaison with federal, state, and local law enforcement or regulatory agencies, and counterparts of outside organizations to develop and coordinate enhanced safety training programs.
• Maintain excellent communication with fellow Team Members and Guests while assuring a positive and professional work environment; responsible for creating, practicing, supporting, and promoting HRI’s culture at all times; practice teamwork, support all Team Members and treat each with the same respect we treat Guests to create an energized, positive and productive work environment.
• Ensure the department’s training academy and specialty modules are implemented in accordance with company standards.
• Follow all rules, regulations, state, federal and local laws and ordinances, including those related to the carrying of and use of a firearm.
• Demonstrate knowledge of Hotel and Casino Security Operations.
• Assist in establishing, administering, and evaluating department policies and objectives, including standards and performance.
• Adapt and work extended hours, flex days off if needed, respond while off-duty if necessary.
• Conduct interviewing, hiring, and processing of Mirage Security Department applicants.
• Create and implement professional career development programs.
• Develop, interact, assist, and maintain a professional working relationship with other department management.
• Effectively communicate in English, in both oral and written forms; prepares and submits reports and memorandums as required; ability to investigate matters fairly and quickly while obtaining necessary information for the completion of reports; ability to read and write to competently generate and complete reports.
• Excel in a fast-paced environment.
• Hire, orient, train, counsel, discipline, evaluate and terminate department Team Members as needed.
• Maintain clear and open communication across all levels and departments.
• Maintain familiarity with all areas of the property. 
• Maintain strict confidentiality of classified / sensitive information.
• Protect internal and external Guest and Company assets.
• Read and timely respond to all emails and correspondence related to the department.
• Recommend changes to improve security operations.
• Responsible for reviewing and editing of incident reports prepared by subordinates for completeness and accuracy.
• Review and respond to department administrative needs.
• Submits written reports of any breach of laws, regulations, policies, and procedures to the Chief of Securitty.
• Testify in legal proceedings as needed.
• Undergo all required training and maintain a high level of expertise in all applicable fields.
• Understand the Hard Rock International mission statement and mottos and work effectively within them.
• Other duties as required.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS:

• Proof of eligibility to work in the United States
• Ability to obtain Nevada Gaming License
• CPR AED & First Aid Certification
• Valid State Drivers License
• Bachelor's degree or equivalent work experience required.
• Three (3 ) years of related work experience, leadership experience and staffing processes

SKILLS:

• Ability to develop conclusions, and feasible alternatives to formulate courses of action
• Ability to use sound judgement, critical decision making, and remain calm and professional under stress
• Ability to guide others and prioritize multiple duties to achieve results in multi‐tasked, time sensitive enviornment Strong problem solving and decision making skills, exercise initiative
• Ability to professionally present information, interact effectively and respond to questions from leaders, officers and community partners
• Ability to develop and maintain relationships of trust and confidence at all levels of the enterprise from line to executive level Maintain a professional, neat and well‐groomed appearing, adhering to the Hard Rock International standards
• Ability to effectively communicate verbally and in writing
• Ability to work independently
• Ability to operate in fast paced and complex enterprise enviroment

Additional Details

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.